Part Time Administrator
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | £10,039 per year |
| Hours: | Part time |
| Closing date: | 18 May 2024 |
| Location: | Poole, Dorset |
| Remote working: | On-site only |
| Company: | Two Saints Ltd |
| Job type: | Permanent |
| Job reference: | TWO999301 |
Summary
Part time, 16 hours a week.
Bournemouth Housing First supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.
Our team will be providing intensive, one to one support to enable clients to maintain their accommodation and achieve their goals.
You will provide administrative support and enable effective systems and procedures to be maintained in the efficient running of the service.
MAIN RESPONSIBILITIES
To provide administrative support to the service including receiving, recording and storing funds, processing invoices, banking, ordering and stock control of supplies – in accordance with set processes
To generate letters, take minutes, oversee post, log and report faulty equipment or damage to the property
To manage, check, reconcile and report on petty cash and other finance balances held locally
To check, reconcile and report on clients’ rent accounts (where required)
To collate former clients' rent arrears, and produce reports to enable write offs (where required)
To administer clients’ housing benefit and Department for Work and Pensions records on our systems, liaise with external authorities if needed (where required)
To complete statutory and regulatory forms and provide data for management reporting
To liaise with support workers regarding client matters
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To maintain accurate records on our client management system and ensure these are stored in line with GDPR
To maintain confidentiality
To carry out any other reasonable duties required in the interest of the organisation
EXPERIENCE, QUALIFICATIONS/TRAINING, KNOWLEDGE AND SKILLS
ESSENTIAL CRITERIA
Good standard of general education to GCSE level in Maths and English
Strong communication skills, both verbal and written
Strong administration and organisational skills
Competent in knowledge of Microsoft Office – Word, Excel, Outlook
Customer service skills
Good problem-solving skills
Ability to manage and prioritise workload
Ability to self-motivate as you will work on your own as well as in a team
DESIRABLE CRITERIA
Typing or IT qualification (RSA, CLAIT, ECDL)
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
Understanding of the support needs of people experiencing homelessness or those with complex needs
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Bournemouth Housing First supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.
Our team will be providing intensive, one to one support to enable clients to maintain their accommodation and achieve their goals.
You will provide administrative support and enable effective systems and procedures to be maintained in the efficient running of the service.
MAIN RESPONSIBILITIES
To provide administrative support to the service including receiving, recording and storing funds, processing invoices, banking, ordering and stock control of supplies – in accordance with set processes
To generate letters, take minutes, oversee post, log and report faulty equipment or damage to the property
To manage, check, reconcile and report on petty cash and other finance balances held locally
To check, reconcile and report on clients’ rent accounts (where required)
To collate former clients' rent arrears, and produce reports to enable write offs (where required)
To administer clients’ housing benefit and Department for Work and Pensions records on our systems, liaise with external authorities if needed (where required)
To complete statutory and regulatory forms and provide data for management reporting
To liaise with support workers regarding client matters
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To maintain accurate records on our client management system and ensure these are stored in line with GDPR
To maintain confidentiality
To carry out any other reasonable duties required in the interest of the organisation
EXPERIENCE, QUALIFICATIONS/TRAINING, KNOWLEDGE AND SKILLS
ESSENTIAL CRITERIA
Good standard of general education to GCSE level in Maths and English
Strong communication skills, both verbal and written
Strong administration and organisational skills
Competent in knowledge of Microsoft Office – Word, Excel, Outlook
Customer service skills
Good problem-solving skills
Ability to manage and prioritise workload
Ability to self-motivate as you will work on your own as well as in a team
DESIRABLE CRITERIA
Typing or IT qualification (RSA, CLAIT, ECDL)
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
Understanding of the support needs of people experiencing homelessness or those with complex needs
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.