E-Correspondence Administrator | East Sussex Healthcare NHS Trust
| Posting date: | 18 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 18 May 2024 |
| Location: | Eastbourne, BN21 2UD |
| Company: | ESHT |
| Job type: | Permanent |
| Job reference: | 6240203/374-LCDA065-A |
Summary
Previous applicants need not apply
Are you:
• Organised?
• Positive?
• Empathetic?
• Reliable?
• Solution focussed?
• IT literate
• Motivated to support the NHS?
Do you have:
• Customer service experience?
• A good work ethic?
• A “can do” attitude?
• Initiative?
• A passion to improve patient experience?
• A sense of accountability?
As a E-Correspondence Administrator you will play a vital role in supporting the flow of Clinical Correspondence going out of the Trust electronically. This role is data focused and requires a problem solving approach with attention to detail. You will support the Senior E Correspondence administrator and liaise with system users ensuring correspondence is managed appropriately.
All training on systems is given in house with ongoing support so if you are digitally literate with an ability to troubleshoot then we would like to hear from you.
Main duties of the job
The successful candidate will need to deal with patients, clinicians and other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team, departmental service managers and our digital teams. It is essential that you are able to demonstrate good interpersonal, knowledge of a variety of IT systems, verbal & written skills and have a "can do" attitude.
You will have a good level of IT literacy as you will be using and monitoring multiple software packages.
Potential applicants should ensure they evidence the skills listed above in their application.
In return we offer our employees:
• Training & development including paid apprenticeships leading to valuable qualifications
• Career progression opportunities
• 27 days paid annual leave plus bank holidays rising to 33 days with continued service?
• Contributory pension scheme
• Flexible working patterns
The Trust is an equal opportunities employer and believes in treating everyone with dignity and respect. We encourage applications from all sectors of the community. We are committed to the health and wellbeing of our staff and we have a number of initiatives which promotes our supportive and inclusive approach to staff health and wellbeing, career development and benefits.
Still not sure? Contact Bobby Rawlinson, Senior Clinical Administration Manager via email to bobby.rawlinson@nhs.net who can answer any queries you may have.
Please note: This advert may close early if a high volume of applications are received.
This advert closes on Thursday 2 May 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.