Continuous Improvement and Transformation Specialist
| Posting date: | 17 April 2024 |
|---|---|
| Salary: | £30,000 to £40,000 per year |
| Additional salary information: | £34,000 - £36,000 |
| Hours: | Full time |
| Closing date: | 15 May 2024 |
| Location: | SN16 9SH |
| Company: | Outdoor and Cycle Concepts Ltd |
| Job type: | Permanent |
| Job reference: | OACC173218 |
Summary
Please note this role is predominantly working from home with 1-2 days per week based at our office in Kemble or visiting to our stores.
Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as our Continuous Improvement and Transformation Specialist.
As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!
How will you make an impact?
- Identifying and executing projects that lead to significant enhancements in operational efficiency and customer experience
- Analysing data to develop streamlined processes and identify opportunities for system improvements
- Collaborating closely with the retail Leadership Team to ensure systems development and process improvements support a fresh and innovative retail strategy
- Cultivating cross-functional relationships to address root causes of store-related challenges, driving continuous improvement across all aspects of retail operations
- Providing guidance and support to the Super User community, defining their roles and responsibilities and acting as their primary support contact
- Resolving store operational and system issues by working closely with stakeholders
- Maintain and develop fit for purpose store processes and documentation to support efficient retail operations and compliance
- Managing Jira to maintain a backlog of operational opportunities, identify root causes, prioritise projects, and manage the delivery of continuous improvement projects into business as usual routines
- Participating in cross-functional project groups, representing retail interests and providing insights on store impacts
Please note this role is 40 hours per week.
You’ll fit right in if you have:
- Proven track record of successfully improving retail operations, systems, processes and leading transformative projects
- Excellent communication and presentation skills with the ability to influence stakeholders at all levels
- Expertise in project management and a keen eye for detail
- Strong analytical skills with the ability to utilise data to drive informed decision making
- Ability to work autonomously and collaboratively in a fast-paced retail environment
- A proactive problem-solving attitude with an unwavering commitment to continuous improvement
What’s in it for you?
Colleagues make a company, so we believe in offering a total rewards package that’s more than just base salary. As part of the O&CC team you’ll receive:
- Base salary of £34,000 - £36,000 per annum
- Bonus of up to £3,750 per annum
- 40-60% discount across our range of products
- 33 days holiday (inclusive of bank holidays)
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle
- Critical Illness cover
- Life Assurance
- Private Medical Insurance
But there’s more, for a full list of what we offer at O&CC check out our brochure here.
Applications from all genders and backgrounds are encouraged.
O&CC aims to be an inclusive employer, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.
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