Customer Support Assistant
| Posting date: | 17 April 2024 |
|---|---|
| Salary: | £22,308 to £22,308 per year, pro rata |
| Hours: | Part time |
| Closing date: | 06 May 2024 |
| Location: | Papworth Everard, Cambridge |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Papworth Trust |
| Job type: | Permanent |
| Job reference: |
Summary
About us:
We are a leading disability charity based in Cambridgeshire and delivering a range of services to our customers across the east of England.
Key description of the role:
We are looking for a Customer Support Assistant to join our Property Maintenance Team. You will provide a helpful, friendly and efficient service to our customers and stakeholders by responding to queries, and liaising with our tenants and contractors.
The Ideal Candidate:
This role requires strong organisational skills and the ability to communicate effectively with customers and stakeholders.
What you’ll get in return:
• 25 days holiday plus bank holidays
• Inclusive employee assistance and wellbeing support
• Company sick pay
• Pension scheme
• Opportunities to recognise and be recognised and rewarded with our Values in Practice reward and recognition scheme
• Cycle to Work scheme
• The chance to have your voice heard as part of our employee forum and colleague experience group
Interested? You can find out more about the Papworth Trust, our values and what we do here Papworth Trust - Home. If you would like to have an informal chat about the role please contact Damond Farguson on 07817 975439 we’d love to hear from you. To apply please see your CV to Damond.Farguson@papworthtrust.org.uk.
We are a Disability Confident employer, and welcome applications from disabled candidates. If you would like support to apply, please contact the People Services Team on 01480 357200 or email hr.administration@papworthtrust.org.uk and we will be happy to help. If you wish to apply through the Disability Confident scheme, please complete the application form on our website. https://www.papworthtrust.org.uk/jobs-and-volunteering/disability-confident-app
Please be aware that a DBS check is required for this role and will be only carried out following an offer of employment to the successful candidate.
We are a leading disability charity based in Cambridgeshire and delivering a range of services to our customers across the east of England.
Key description of the role:
We are looking for a Customer Support Assistant to join our Property Maintenance Team. You will provide a helpful, friendly and efficient service to our customers and stakeholders by responding to queries, and liaising with our tenants and contractors.
The Ideal Candidate:
This role requires strong organisational skills and the ability to communicate effectively with customers and stakeholders.
What you’ll get in return:
• 25 days holiday plus bank holidays
• Inclusive employee assistance and wellbeing support
• Company sick pay
• Pension scheme
• Opportunities to recognise and be recognised and rewarded with our Values in Practice reward and recognition scheme
• Cycle to Work scheme
• The chance to have your voice heard as part of our employee forum and colleague experience group
Interested? You can find out more about the Papworth Trust, our values and what we do here Papworth Trust - Home. If you would like to have an informal chat about the role please contact Damond Farguson on 07817 975439 we’d love to hear from you. To apply please see your CV to Damond.Farguson@papworthtrust.org.uk.
We are a Disability Confident employer, and welcome applications from disabled candidates. If you would like support to apply, please contact the People Services Team on 01480 357200 or email hr.administration@papworthtrust.org.uk and we will be happy to help. If you wish to apply through the Disability Confident scheme, please complete the application form on our website. https://www.papworthtrust.org.uk/jobs-and-volunteering/disability-confident-app
Please be aware that a DBS check is required for this role and will be only carried out following an offer of employment to the successful candidate.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.