Business Manager (XN07)
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | £43,742 to £50,056 per year |
| Additional salary information: | £43742 - £50056 a year |
| Hours: | Full time |
| Closing date: | 07 May 2024 |
| Location: | Leeds, LS9 7TF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9298-ONC-0375 |
Summary
JOB PURPOSE/SUMMARY To provide management support and leadership to the Non-Surgical Oncology components of the Oncology CSU, ensuring the provision of an efficient and effective administration service to support the delivery of quality services to patients, within budget and to agreed quality standards, in accordance with agreed activity levels. The post holder will be solely responsible for the management of a team of admin and clerical staff in various roles and at levels varying between bands 2-5 across Medical and Clinical Oncology, Palliative Care and Lymphedema. They will lead on the performance and activity delivery of the Non-Surgical Oncology services and ensure that all areas are delivered effectively, efficiently and in compliance with trust policies and procedures. The post holder will work closely with numerous clinical teams and will support and contribute to external and regional meetings as and when required. The post holder will maintain effective working relationships within a multi professional environment but will work closely with other CSU senior managers in the strategic development of the services provided by the CSU. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Actively assists in the development and management of the CSU Cost Improvement Programme to ensure financial balance involving the analysis of both pay and non-pay budgets to identify recurrent savings Makes judgements involving complex facts or situations requiring analysis, interpretation and the comparison of a range of options resulting in differing expert opinions and conflict, e.g. managing clinical risks; agreeing strategies to meet patient access targets, changing working practices Contributes to the service development agenda by identifying and assessing strategic options e.g. service redesign; capacity and demand management; financial planning and quality improvement. Presents proposals to the General Manager to input to the broader strategic debate within the Trust. Understands the whole systems impact liaising with external partners as appropriate Leads the development, monitoring and delivery of business and service plans and processes towards Trust and National policies and targets Manages the integration of a variety of resources to deliver targets/patient pathways the majority of which are ongoing Assists in the development of and monitors activity plans for the CSU, making adjustments as necessary Leads the development of business cases whether for changes to service, new equipment or new posts which impact across the whole organisation Ensures administration processes support efficient patient pathways Participates in the CSU involvement of patients and representative groups in service planning and development. Works in partnership with CSU colleagues and other CSU Teams and external agencies to ensure high quality patient care is delivered within Trust frameworks the Trusts short to medium term objectives are delivered Leads and motivates staff in the delivery of quality patient care across complex clinical and business environments and services Identifies and leads projects to modernise and improve service delivery and patient access Participates appropriately in the investigation of complaints On behalf of the General Manager, leads specific project work within the CSU and on cross-CSU issues Manages waiting lists, leading change where necessary to ensure targets are met Ensures that all patient and service related policies, including modernisation strategies such as booking and partial booking are implemented Assist with policy development across the organisation relevant to local area e.g. MAJAX, Winter Plan, National Service Frameworks Ensures the local implementation of Trust policies and procedures e.g. People and Corporate Governance, Health and Safety Assists the General Manager in the development and monitoring of Service Level Agreements for services provided by or to other CSUs Manages agreed budgets to ensure the efficient and effective use of such resources and the achievement of all financial targets Recruits and line-manages administrative and clerical staff across the CSU. Provides leadership of these staff and ensures appropriate arrangements are in place to set objectives, monitor performance, agree and review development needs and ensure staff understand and can achieve the required results Assists in disciplinary and grievance matters Identifies information needs of the CSU and ensures the accuracy and use of information related to patient processes Produces reports and proposals, including spreadsheets, some of which are complex and involve bids for additional funding from Commissioners Supports the General Manager in the interface with commissioners Contributes to Trust wide activities (e.g. Improving Working Lives, External Quality Accreditation, Information Systems Development, Bed Management etc) taking a lead responsibility for selected pieces of work Undertakes audit work to facilitate service improvement and collates and presents research results