Customer Service Administrator
| Posting date: | 16 April 2024 |
|---|---|
| Salary: | £12.44 to £13.99 per hour |
| Hours: | Full time |
| Closing date: | 07 May 2024 |
| Location: | Dover, Kent, CT17 9EN |
| Company: | New Appointments Group Ltd |
| Job type: | Temporary |
| Job reference: | 45632_1713263558 |
Summary
We have a rare opportunity for an experienced Customer Service Administrator to join global manufacturer in a long term position.
You will join an established team and support in providing first class customer service and administration. This is a very varied and fast paced role that requires someone who is flexible and adaptable. It is also very process driven whilst completing the end-to-end process from quote through to shipping.
Previous experience within a manufacturing setting would be ideal. It is also essential that you are a confident user of MS Excel.
Your duties will include:
* Handle multi-channel enquiries
* Update the companies CRM system to log and manage customer interactions
* Respond to quote requests and generate quotes
* Create accounts, purchase orders and contract records
* Expedite orders including shipping & customs
Experience, skills & knowledge required to be successful in the role:
* Minimum of 3-years Customer service background to include administration
* Able to meet deadlines, organised and able to follow processes
* MS office skills along with data entry and CRM exposure
* Excellent telephone manner
* Team player
This role is available with an immediate start and is being offered on a temporary basis initially with the view to becoming permanent after successful completion of a trial period.
Full-time hours that are solely office based, 37 hours per week with a 1pm finish on a Friday!
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs