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System Co-ordination Centre Officers

Job details
Posting date: 16 April 2024
Salary: Not specified
Additional salary information: £43,742 - £50,056 pa
Hours: Full time
Closing date: 16 May 2024
Location: Leicester, LE3 8HD
Company: NHS Leicester, Leicestershire and Rutland Integrated Care Board
Job type: Permanent
Job reference: 6224892/994-ICB-6224892

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Summary

A Vacancy at NHS Leicester, Leicestershire and Rutland Integrated Care Board.


The Leicester, Leicestershire and Rutland Integrated Care Board System Coordination Centre (“SCC”) is seeking 2 x Band 7 System Coordination Centre Officers (subject to confirmation of grading) to work within the SCC and across the UEC wider team taking the system learning and creating transformation and improvement opportunities.



The purpose of the SCC is to always ensure the safest and highest quality of care possible for the population by balancing the clinical risk within and across all health and care services. It ensures a consistent and collective approach to managing system demand and capacity as well as mitigation of risks, leading and facilitating delivery of:
• Visibility of operational pressures and risks across providers and system partners
• Concerted action on key systemic and emergent issues impacting patient flow, ambulance handover delays and other performance, clinical and operational challenges
• Dynamic responses to emerging challenges and mutual aid
• Efficient flows of information

The role will be predominantly office based in County Hall Glenfield but will be agile with home working and the opportunity to work from provider locations to build a whole system knowledge base.

The service is required to operate Monday to Sunday 08:00-18:00 365 days a year. Successful applicants will work on a rota across these hours.

We are seeking dynamic people with excellent communication and relationship skills, and who are creative problem solvers. A strong operational mindset is crucial.

This is a fantastic developmental opportunity for individuals seeking to expand their understanding of the wider healthcare system, to gain operational insight into the management of capacity and to build relationships with system partners.

NHS LLR Integrated Care Board (ICB) is a statutory organisation bringing the NHS together locally to improve population health and establish shared strategic priorities within the NHS.

The ICB is part of a wider LLR Integrated Care System which has four key objectives:
1. Improve outcomes in population health and healthcare
2. Tackle inequalities in outcomes, experience and access
3. Enhance productivity and value for money
4. Help the NHS support broader social and economic development.

LLR ICB will use its resources and powers to achieve demonstrable progress on improving health outcomes for the population, collaborating to tackle complex challenges including:
• Improving the health of children and young people
• Supporting people to stay well and independent
• Acting sooner to help those with preventable conditions
• Supporting those with long-term conditions or mental health issues
• Caring for those with multiple needs as populations age

getting the best from collective resources so people get care as quickly as possible.

The post holder will:

Responsible for the operational delivery of the System Coordination Centre.
• Be responsible for building a combination of subject matter expertise and operational skill to enhance effective service delivery.
• Be responsible for implementing all national and local guidance and ensuring system assurance is established through clear actions and pre-set targets.
• Be required to work across the seven-day week, covering 08:00-18:00 as a part of a rota.
• Work closely with a range of operational colleagues for system delivery to balance risk across the system in times of escalation.

Applications will close at midday on Thursday 25thApril 2024, and interviews are scheduled for Friday 3rdMay 2024.




This advert closes on Thursday 25 Apr 2024

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