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Urgent and Emergency Care Performance Manager | Homerton Healthcare NHS Foundation Trust

Job details
Posting date: 15 April 2024
Salary: Not specified
Additional salary information: £58,698 - £65,095 p. a. inc.
Hours: Full time
Closing date: 15 May 2024
Location: London, E9 6SR
Company: Homerton University Hospital NHS Foundation Trust
Job type: Permanent
Job reference: 6203366/293-EMRS2-0324

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Summary


PProvide leadership, management and operational support to the departments and clinical services within the Division of Emergency Care, Medicine and Rehabilitation Services (EMRS) with specific responsibility for the Emergency Department (ED), the Acute Care Unit (ACU), the Medical Day Unit (MDU) and Same Day Emergency Care (SDEC).

Responsibility for developing and leading these services will require liaison with the clinical teams, wards and departments, contracting team, 18 week team and other hospital departments, e.g. outpatients department.

The role is to ensure the clinical and business success of the EMRS Division, support the General Manager in ensuring the departments is managed effectively and contribute to the corporate success of the Trust. This will include participation in business planning, development of corporate policies and strategic plans, service improvement and initiating changes in line with Clinical Board decisions to local services. The post holder will have budgetary responsibility for their areas.

The post holder will undertake relevant projects in conjunction with the Quality Improvement, Prevention and Productivity programme to improve the quality of service to patients.

They will provide overall support for the General Manager, deputising as required.

Provide and receive highly complex, highly sensitive and highly contentious information where a wide range of skills including persuasion, motivation, negotiation, empathy and reassurance are required e.g. cost improvement plan requiring redeployment of staff, modernising services, implementing change, disciplinary and capability procedures.

Responsible for manpower monitoring, review skill mix, redeployment, job roles etc in line with service needs.

With relevant clinicians, to lead on the workforce planning of medical staff at all grades

Ensure delivery of high quality clinical services in line with the Trust’s service strategy, financial plan and Divisional Strategic Objectives.

Ensuring delivery of the A&E 4-hour target together the 5 clinical quality indicators and support delivery of all other key operational targets.

Manage staff, income and expenditure budgets for urgent care services within the Division ensuring that activity is managed in line with service agreements.

Work with external partners collaboratively to support all relevant national and local initiatives ensuring that the Trust’s strategic aims are achieved.

In conjunction with the General Manager and Clinical Leads, develop policies to address service pressures and constraints.

Work and negotiate with the ICB on relevant work programmes including through the Urgent Care Programme Board and leading on delivering new initiatives arising from this.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.


This advert closes on Monday 29 Apr 2024

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