Patient Process Facilitator | North Tees and Hartlepool NHS Foundation Trust
| Posting date: | 12 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 pro rata, per annum |
| Hours: | Part time |
| Closing date: | 12 May 2024 |
| Location: | Stockton on Tees, TS19 8PE |
| Company: | North Tees & Hartlepool NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6223481/345-EMC5992794-A |
Summary
We have an exciting opportunity available for a permanent Patient Process Facilitator to join our ED team. You will be working as part of a well established team and the wider multi disciplinary team to promote the efficient flow of patients within the Trust and support both the medical and nursing team with diagnostic requests and result management. You will maximise the use of beds whilst ensuring the optimum environment for patient care in order to facilitate the Trust in maintaining bed capacity and supporting the achievement of the Urgent and Emergency Care Standards. You will be responsible for the daily reporting of delays of time in department. You will communicate with other trusts regarding bed availability and outpatient referrals.
We have an exciting opportunity available for a permanent Patient Process Facilitator to join our ED team. You will be part of a forward thinking and dynamic department who strive to provide quality patient care
Fundamentally, “Putting Patients First” is what we stand for and believe in and it is important as a Trust we create a person centred approach across the organisation embedding a culture which engages and enables all staff to add value to Patient experience which is demonstrated through Patient Safety and a quality service.
It is expected that you will ensure high standards are met in regards to PPF duties working in compliance with the Trusts Policies and Procedures that will assist in ensuring the patients experience is both safe and effective.
This role will be flexible, working to cover as demand predicts over a 24 hour 7 day period. We are looking for someone with strong organisational and communication skills and an excellent working knowledge of all IT systems used within a clinical health care setting.
North Tees and Hartlepool NHS Foundation Trust aim to be the healthcare provider of choice by putting patients first, delivering efficient, safe and reliable services, enabling excellence, encouraging innovation and embracing learning, knowledge and change.
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We recruit for values and “Together we are North Tees & Hartlepool”
You will be working as part of a well established team and the wider multi disciplinary team to promote the efficient flow of patients within the Trust and support both the medical and nursing team with diagnostic requests and result management. You will maximise the use of beds whilst ensuring the optimum environment for patient care in order to facilitate the Trust in maintaining bed capacity and supporting the achievement of the Urgent and Emergency Care Standards. You will be responsible for the daily reporting of delays of time in department. You will communicate with other trusts regarding bed availability and outpatient referrals.
Candidates should have or be working towards NVQ or BTEC in admin
This advert closes on Friday 19 Apr 2024