Combined Service Coordinator | University Hospitals of Leicester NHS Trust
| Posting date: | 09 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 per annum |
| Hours: | Full time |
| Closing date: | 09 May 2024 |
| Location: | Leicester, LE1 5WW |
| Company: | University Hospitals of Leicester |
| Job type: | Permanent |
| Job reference: | 6131372/358-6131372-CSI |
Summary
Are you a warm, friendly and approachable person who understands the impact of what you do?
Are you excited about being part of a very friendly and dynamic team?
We are looking to appoint outstanding individuals with effective interpersonal skills who can be empathic to both patients and colleagues and have a real drive for commitment to customer service.
You will be responsible for coordinating the patient pathway from booking radiology appointments to receiving patients on reception. You will be a well organised, and self-motivated individual with good communication skills, who enjoys working as part of a team
You will co-ordinate and manage the reception, appointments service and audio and direct dictation of clinical reports, incorporating the clerical, administrative and secretarial aspects associated with the complex procedures we offer.
Previous experience in a healthcare setting would be an advantage however not essential as full training will be provided, we encourage applications from all backgrounds.
Make this your golden opportunity for an interesting and rewarding career in the NHS!
• To ensure that all patients, visitors and members of staff are received in a prompt, courteous and pleasant manner
• Liaising with professional colleagues to ensure suitable triaging of referrals in a timely and appropriate fashion
• Receive and open incoming post for your core service taking appropriate action as necessary.
• Ensuring effective and efficient completion of the appointment process for your core service. Ensuring systems are appropriately updated in a timely and accurate fashion to track the patient episode and specify location of imaging information.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
• Notify the Administration Team Leader of trends in referral patterns and any unexpected or unplanned activity.
• Be responsible for ensuring patient waiting times are consistent with those published and are in line with departmental service priorities
• Be responsible for ensuring patient waiting times are consistent with those published and are in line with departmental service priorities.
• Highlight areas for improvement and action in agreement with Administration Team Leader, implement changes where appropriate.
• Housekeep Imaging reports to end the patient episode ensuring all reports are forwarded to relevant referrer.
please see job description/person specification for further details on the role
This advert closes on Tuesday 16 Apr 2024
Are you excited about being part of a very friendly and dynamic team?
We are looking to appoint outstanding individuals with effective interpersonal skills who can be empathic to both patients and colleagues and have a real drive for commitment to customer service.
You will be responsible for coordinating the patient pathway from booking radiology appointments to receiving patients on reception. You will be a well organised, and self-motivated individual with good communication skills, who enjoys working as part of a team
You will co-ordinate and manage the reception, appointments service and audio and direct dictation of clinical reports, incorporating the clerical, administrative and secretarial aspects associated with the complex procedures we offer.
Previous experience in a healthcare setting would be an advantage however not essential as full training will be provided, we encourage applications from all backgrounds.
Make this your golden opportunity for an interesting and rewarding career in the NHS!
• To ensure that all patients, visitors and members of staff are received in a prompt, courteous and pleasant manner
• Liaising with professional colleagues to ensure suitable triaging of referrals in a timely and appropriate fashion
• Receive and open incoming post for your core service taking appropriate action as necessary.
• Ensuring effective and efficient completion of the appointment process for your core service. Ensuring systems are appropriately updated in a timely and accurate fashion to track the patient episode and specify location of imaging information.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
• Notify the Administration Team Leader of trends in referral patterns and any unexpected or unplanned activity.
• Be responsible for ensuring patient waiting times are consistent with those published and are in line with departmental service priorities
• Be responsible for ensuring patient waiting times are consistent with those published and are in line with departmental service priorities.
• Highlight areas for improvement and action in agreement with Administration Team Leader, implement changes where appropriate.
• Housekeep Imaging reports to end the patient episode ensuring all reports are forwarded to relevant referrer.
please see job description/person specification for further details on the role
This advert closes on Tuesday 16 Apr 2024