Outpatient Administrator | Nottingham University Hospitals NHS Trust
| Posting date: | 05 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 Par annum |
| Hours: | Full time |
| Closing date: | 05 May 2024 |
| Location: | Nottingham, NG5 1PB |
| Company: | Nottingham University Hospitals NHS Trusts |
| Job type: | Permanent |
| Job reference: | 6138558/164-6138558 |
Summary
This is an excellent opportunity to join the Therapy & Rehabilitation Outpatient Admin Service, Clinical Support Division based at City Hospital. The Outpatient Administrators core working days are Monday to Friday, with shift patterns between 7:45am-5:00pm.
You will have excellent customer service skills and be committed to providing a first class service. You will be a conscientious and enthusiastic team player with excellent organisational skills and a proactive, 'can do' attitude.
You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable with the ability to use your own initiative.
You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressureand respond to queries within and outside of the Organisation with a professional manner to patients, relatives and staff.
You will present a professional and polite attitude at all times
To provide excellent and comprehensive administration support to the Parkinson's Therapy and wider Outpatient Therapy teams
You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable with the ability to use your own initiative.
You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure and respond to queries within and outside of the Organisation with a professional manner to patients, relatives and staff.
You will present a professional and polite attitude at all times
With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
In addition to the information below, please refer to the role job description provided.
The post holder will be required to work mainly at City campus and take responsibility for: Administrating the Electronic Patient Administration System, receiving referral in various formats and maintaining out-patient appointment waiting lists, using judgement and initiative to scheduling out-patient appointments in accordance with local protocols and Trust waiting list targets, and handling associated telephone calls, for the specialties.
Close liaison with Managers, patients, hospital administrative and clinical staff will be necessary in order to provide a prompt and quality patient focused service
This advert closes on Monday 15 Apr 2024