Endoscopy Bookings Officer | Blackpool Teaching Hospitals NHS Foundation Trust
| Posting date: | 04 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 per annum |
| Hours: | Full time |
| Closing date: | 04 May 2024 |
| Location: | Blackpool, FY3 8NR |
| Company: | Blackpool Teaching Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6163226/382-SACT56-24 |
Summary
This full time role will involve liaising with patients to coordinate day case admission dates within the Gastroenterology & Endoscopy Department, providing timely and accurate data to ensure an up-to–date waiting list position, and to ensure efficient utilisation of endoscopy lists.
You will liaise closely with Clinicians, Secretaries, Nurses, Line Managers and Directorate Managers.
The post holder will be required to work with minimal supervision and work to tight deadlines, under pressure and be able to exercise sound judgement and decision making skills.
There will be a requirement to cover for colleagues during periods of absence.
MAIN RESPONSIBILITIES
• Comply with the Trusts Management of patient Access Policy
• Register patients on to the waiting list and clinical code procedures using the computerised patient administration system,
• To work on own initiative and monitor closely on a daily basis waiting list reports and action accordingly reporting bottlenecks and avoiding breaches
• Validate patients RTT status on the waiting lists as per Policy by contacting the patient either verbally or by post to establish their status.
• Provide information and advice to patients regarding their admission/discharge from hospital.
• Ensure all relevant patient information, including GP home address, alternative contact numbers, holiday dates are accurate and record details of all patient communications, episodes and case note tracking on the computer system.
• Open and action all incoming mail.
• Take decisions as soon as you have the relevant information and take prompt and efficient action to obtain information when required
• Ensure that the sources information you require is accurate, reliable and can inform your decision-making.
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Please ensure that you have read the attached Job Description and Person Specification before submitting your application.
This advert closes on Thursday 18 Apr 2024
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