Supervised contact co-ordinator
| Posting date: | 04 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | 12 |
| Hours: | Full time |
| Closing date: | 04 May 2024 |
| Location: | London, UK |
| Company: | PARENT-HELP LTD |
| Job type: | Contract |
| Job reference: |
Summary
Position Title: Supervised Contact Coordinator
Organization: Parent-Help
Location: Hybrid working (WFH can be considered)
Parent-Help is seeking a dedicated and compassionate individual to join our team as a full-time Supervised Contact Coordinator. If you are passionate about positively impacting the lives of children and families, we encourage you to apply.
Responsibilities:
- Coordinate and manage the day-to-day operations of supervised contact sessions, ensuring a safe and supportive environment for children and families.
- Facilitate supervised contact sessions between children and non-resident parents in accordance with relevant guidelines and protocols.
- Collaborate with social services, courts, solicitors, families, and other professionals to ensure effective communication and coordination of services.
- Provide emotional support and guidance to children and families, promoting their well-being and fostering positive parent-child relationships.
- Maintain accurate records of contact sessions, assessments, and incidents while adhering to confidentiality and data protection policies.
- Allocate staffing for caseloads, ensuring consistency for each family and practitioner.
- Manage procedures related to rotas, referrals, record-keeping, statistical returns, training records, and DBS disclosures.
- Quality assure practitioner's recordings of contact sessions to ensure they are concise, relevant, and accurate.
Requirements:
- Demonstrated understanding and experience in working with children and families, preferably within a social services or similar setting.
- Ability to work under pressure and handle potentially challenging situations with professionalism and empathy.
- Flexibility in working hours to accommodate the needs of the service and families, including some evenings and weekends.
- Strong communication and interpersonal skills to effectively engage with diverse stakeholders.
- Proficient computer skills for record-keeping and reporting.
Additional Information:
- Type: Full-time Monday to Friday (Weekend emergencies)
- Education: A-Level or equivalent (required)
- Experience: Customer service: 1 year (preferred), Social Work Background (bonus)
Organization: Parent-Help
Location: Hybrid working (WFH can be considered)
Parent-Help is seeking a dedicated and compassionate individual to join our team as a full-time Supervised Contact Coordinator. If you are passionate about positively impacting the lives of children and families, we encourage you to apply.
Responsibilities:
- Coordinate and manage the day-to-day operations of supervised contact sessions, ensuring a safe and supportive environment for children and families.
- Facilitate supervised contact sessions between children and non-resident parents in accordance with relevant guidelines and protocols.
- Collaborate with social services, courts, solicitors, families, and other professionals to ensure effective communication and coordination of services.
- Provide emotional support and guidance to children and families, promoting their well-being and fostering positive parent-child relationships.
- Maintain accurate records of contact sessions, assessments, and incidents while adhering to confidentiality and data protection policies.
- Allocate staffing for caseloads, ensuring consistency for each family and practitioner.
- Manage procedures related to rotas, referrals, record-keeping, statistical returns, training records, and DBS disclosures.
- Quality assure practitioner's recordings of contact sessions to ensure they are concise, relevant, and accurate.
Requirements:
- Demonstrated understanding and experience in working with children and families, preferably within a social services or similar setting.
- Ability to work under pressure and handle potentially challenging situations with professionalism and empathy.
- Flexibility in working hours to accommodate the needs of the service and families, including some evenings and weekends.
- Strong communication and interpersonal skills to effectively engage with diverse stakeholders.
- Proficient computer skills for record-keeping and reporting.
Additional Information:
- Type: Full-time Monday to Friday (Weekend emergencies)
- Education: A-Level or equivalent (required)
- Experience: Customer service: 1 year (preferred), Social Work Background (bonus)