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Service Director for CAMHS and Eating Disorders | Central and North West London NHS Foundation Trust

Job details
Posting date: 03 April 2024
Salary: Not specified
Additional salary information: £91,317 - £104,122 per annum incl HCAS
Hours: Full time
Closing date: 03 May 2024
Location: London, W9 2NW
Company: CNWL NHS Foundation Trust
Job type: Permanent
Job reference: 6196907/333-G-M-0148

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Summary


We are looking for a strong and dynamic leader for our Children and Adolescent Mental Health Services and Eating Disorder Services in Central and North West London.

It is an exciting time, as we work with partners at place, across the Integrated Care System and in the Provider Collaboratives.

There are real opportunities to improve our offer. To do this, you will need to show determination and commitment to good patient outcomes and share our vision of delivering care in the least restrictive environment. You will have a demonstrable track record of improving timely access to treatment and working with partnership organisations to offer better outcomes. You will particularly be able to talk about how you have improved access and working environments for diverse groups of patients and staff.

Working as part of the Goodall Divisional Board, you will become part of a wider team across disciplines and specialties with a range of learning and development opportunities.

To arrange an informal conversation about the post or speak to the current post holder, please contact Monique Simpson on monique.simpson@nhs.net to speak to the appointing manager.

We are keen to attract a high-quality candidate for his job and are willing to discuss a suitable relocation package with the successful candidate.



The Service Director for CAMHS and Eating Disorders in CNWL is responsible for the operational management of the CAMHS community services, CAMHS inpatient services, Eating Disorders community services and Eating Disorders inpatient service across the North West London boroughs of Kensington & Chelsea, Westminster, Brent, Harrow and Hillingdon ensuring effective, high quality delivery which meets key national and local requirements within available resources.

The Postholder will work closely with the Clinical Director for CAMHS and Clinical Director for Eating Disorders to ensure the delivery of high quality services for children and young people and those people who need support and treatment with their Eating Disorder. You will also work with other partners to ensure high quality services.

You will have a key role in overseeing estates planning and day to day operation for services where your teams are based.

The Services Director participates in the senior manager on-call rota as required, providing senior management advice and support to mental health services out of hours.

The Service Director is a member of the Goodall Divisional Board and contributes to the management of the Division as a board member.



There’s a place for you at CNWL.

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

CNWL (Central and North West London NHS Foundation Trust) has almost 7,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

We aim to employ only the best people; our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Operational



The delivery of high quality clinical care and services that promote recovery within available budgets, through effective management of staff



All local and national targets delivered within a safe, high quality framework



Efficient systems in place to optimise the use of beds, including marketing beds and clear service user pathway



Staff deliver high quality services that demonstrate the trust values of compassion, respect, empowerment, and partnership



Clear leadership of services' management teams to develop clinical services in line with the trust’s strategy



Operational management integrated with the care quality agenda through senior management care quality groups and business meetings



Appropriate management capacity at all levels within a structure which delivers responsive, safe and reliable services



Operational management within the service visibly led



Active contribution and decision making in all major activities of the division



The division achieves corporate objectives


1. Relationship Management



Positive and collaborative partnerships with stakeholder organisations to optimise the performance and development of the trust’s services



Positive relationships across the divisions and the trust



Clear lines of accountability within the services



Positive relationships with user groups


1. Strategic and Service Planning



Strategic plans for the service in place which contribute to the trust’s annual plan



Implementation of the aspirations of the Long Term Plan and transformation associated with relevant Provider Collaboratives



A strategy for quality improvement which incorporates trust initiatives, care quality and focus on the service user



Opportunities for new business developed and implemented.



Contracts are reviewed and negotiated on an annual basis as part of 3 year plan.



Robust business cases to develop or sustain quality services in line with the strategic direction of the trust



Planning service changes in line with national and local strategy developments


1. Corporate and Clinical Governance



Operational management is integrated with the clinical governance agenda through participation in relevant clinical quality committees and the Services Senior Management Team



The Service is compliant with national requirements including CQC and NHS and LA.



Standing Orders and Standing Financial Instructions are complied with and the highest standards in corporate governance and probity are maintained


1. Performance Management and Quality Improvement



A culture of performance management and appraisal for management and staff



Service compliance with national requirements



Robust internal performance management systems in place enabling the trust to adhere to plans, standards, quality priorities and commissioning performance indicators



Multi-disciplinary engagement with all disciplines clear on performance standards and expectations of their role in the delivery of high quality services



Services managed with agreed performance standards, including the delivery of efficiency and cost improvement plans



Performance regularly monitored and remedial action taken as necessary



The senior management teams and external bodies receive performance reports and monitoring information as required



Work with the contracts and finance teams to agree contracts, SLAs and service development improvement plans




1. Human Resource Management



The highest quality of staff management is in all areas of responsibility



Effective staff communication and involvement within the framework of the trust’s employment policies and procedures



Issues arising from the annual staff survey proactively and effectively addressed



All staff developed in line with the requirements of national and local initiatives



Active staff engagement and devolved decision making to the point closest to patient care

Clear performance management and accountability to front line staff




1. Personal Development



Personal development objectives are agreed and reviewed annually with the Divisional Director of Operations.



Continuing professional development is undertaken as agreed with the Divisional Director of Operations




This advert closes on Wednesday 17 Apr 2024

Proud member of the Disability Confident employer scheme

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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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