Administrator | Central London Community Healthcare NHS Trust
| Posting date: | 02 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,129 - £28,649 per annum, inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 02 May 2024 |
| Location: | London, HA0 4UZ |
| Company: | Central London Community Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 6173532/824-ONW-6880-B |
Summary
The post holder will be a member of the Single Point of Access (SPA) team and the responsibilities of the team are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals.
The SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers, and health professionals.
They aim to make effective use of resources, reduce duplication, and ensure that referrals are effectively and safely managed through the system. They ensure that appropriate referrals are accepted, and any urgent needs highlighted to the appropriate clinical services.
The Harrow SPA is open;
Monday - Friday from 8am - 8pm
Weekends and Bank Holidays 8am - 4pm
The post holder will work 37.5 hours per week within the SPA’s operational hours
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme *T&C’s apply
• Flexible working options
• Annual travel card loan
• Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits
• Process new referrals in accordance with local Standard Operating Protocols (SOPs)
• Book clinics and appointments and manage cancellations or amendments in a timely manner
• Maintain health records as required and according to local SOPs
• Utilise relevant electronic patient record systems to enter and retrieve patient data ensuring all details are accurately recorded in a timely manner
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
This advert closes on Monday 8 Apr 2024