SPA Administrator | Central London Community Healthcare NHS Trust
| Posting date: | 22 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,129 - £28,649 per annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 22 May 2024 |
| Location: | London, HA0 4UZ |
| Company: | Central London Community Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 6246031/824-ONW-6954 |
Summary
Central London Community Healthcare are seeking and Administrator to be a member of the SPA team, and the responsibilities of the team are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals.
The SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers, and health professionals. They aim to make effective use of resources, reduce duplication, and ensure that referrals are effectively and safely managed through the system. They ensure that appropriate referrals are accepted, and any urgent needs highlighted to the appropriate clinical services.
The Harrow SPA is open Monday - Friday from 8am – 8pm Monday to Friday, and Bank Holidays 8.30am to 4.30pm, Weekends 8.30am to 4.30pm. This post holders will work 37.5 hours per week within the SPA’s operational hours.
For further information, please contact via email or phone: Carole Williams 07747 627 431
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme *T&C’s apply
• Flexible working options
• Annual travel card loan
• Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits
• Process new referrals in accordance with local Standard Operating Protocols (SOPs
• Book clinics and appointments and manage cancellations or amendments in a timely manner
• Maintain health records as required and according to local SOP
• Utilise relevant electronic patient record systems to enter and retrieve patient data ensuring all details are accurately recorded in a timely manner
• Provide accurate confirmation of appointments to patient
• Maintain the integrity of patient data on electronic patient records, including the creation and update of records
• Work closely with relevant departments to ensure that notes are prepared and available and that necessary clinical information has been obtained in time for clinics, where appropriate
• Type clinic letters including audio typing if appropriate, reports, correspondence and other documents within agreed time scales and to agreed standards
• Undertake photocopying, faxing, scanning of confidential and non-confidential information.
• Work with telephonic equipment and computer software used to support the Single Point of Access
• Participate in SPA team meetings, including typing and distributing minute
• Take initial responsibility for the local resolution of problems that may arise with staff/clients. To deal with complaints according to CLCH policy and procedures
• Undertake audits and surveys as requested
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
This advert closes on Sunday 28 Apr 2024