Claims Handler
| Posting date: | 28 March 2024 |
|---|---|
| Salary: | £11 to £12 per hour |
| Hours: | Full time |
| Closing date: | 27 April 2024 |
| Location: | CW12AL |
| Company: | KPI RECRUITING LTD |
| Job type: | Temporary |
| Job reference: | JGCLAIMSHANDLER-302666 |
Summary
Claims Handler FTC
Location: Crewe, CW1
Duration: Temp - Perm
Hours: Monday – Friday, 9-5
Salary: £11.05PH
Key Duties
• Investigate and update claims
• Answering calls from customers regarding their claims
• Responding to customer queries in a professional manner
• Raising claims on the system
• Chasing up any paperwork which is needed to keep us legally compliant
• Ensure that all ‘fault’ claims are handled on time and effectively
• Gather information on all ‘disputed’ claims from instigation to conclusion
• Communicating with insurers on Payment Packs and correspondence for fault incidents (including advice when payment has been made)
• Working with third parties getting all relevant insurance details and communicate next steps
• Keep files updated with any relevant information / correspondence
Key Skills Required
• Previous customer service experience is essential
• Keen eye for detail - particularly with looking at costs
• Excellent time management skills (as claims are extremely time sensitive)
• PC literate including Word, Excel and Outlook
For more information apply directly, email your CV over to JessicaG@kpir.co.uk or call Jessica on 01782 712230
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