Administrator | Kent and Medway NHS and Social Care Partnership Trust
| Posting date: | 28 March 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 per annum pro rata |
| Hours: | Part time |
| Closing date: | 27 April 2024 |
| Location: | Ramsgate, CT12 6NT |
| Company: | Kent and Medway NHS and Social Care Partnership Trust |
| Job type: | Permanent |
| Job reference: | 6148649/380-EK132 |
Summary
A vacancy has arisen for an Administrator to join the Thanet Community Mental Health Admin Team.
We are looking for a self-motivated, dynamic, forward-thinking, flexible Administrator to be based at The Beacon.
The ideal candidate will be educated to GCSE in Maths and English or equivalent, and will have strong customer service skills, a professional and confident telephone manner, good organisational and keyboard skills. Some experience in clinical or document typing would be an advantage.
You will require good working knowledge of Microsoft Office packages and be able to remain calm and professional when dealing with difficult situations.
You would be working as part of an Admin Team, supporting the wider Clinical Team, consisting of Consultant Psychiatrists, Community Mental Health Nurses and Occupational Therapists, and allied support workers.
The varied role of Administrator will include:
• Booking and supporting clinic appointments.
• Having contact with patients, carers, relatives and other external stakeholders.
• Typing letters and reports via BigHand (audio) and/or copy typing.
• Using the patient record system RiO (training provided).
• Taking phone calls and managing the admin mailbox.
• Minuting meetings.
• Processing referrals.
• Some analytical work in supporting the team to achieve their KPIs and Trust targets.
• Ordering of stationery and other items as required via SBS (training provided).
• It is important that the successful applicants exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has initiative, good communication and interpersonal skills, is able to prioritise workloads and can work to agreed timescales.
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
The varied role of Administrator will include:
• • Diary management and booking clinic appointments.
• Having contact with patients, carers, relatives and other external stakeholders.
• Typing letters and reports via BigHand (audio) and/or copy typing.
• Using the patient record system RIO (training provided).
• Taking and screening phone calls and managing the admin mailbox.
• Minuting meetings.
• Reception cover when required
It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has initiative, good communication and interpersonal skills, is able to prioritise workloads and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.
This advert closes on Sunday 7 Apr 2024
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