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Administration Assistant | Kent and Medway NHS and Social Care Partnership Trust

Job details
Posting date: 02 April 2024
Salary: Not specified
Additional salary information: £22,383 per annum
Hours: Full time
Closing date: 02 May 2024
Location: Ramsgate, CT12 6NT
Company: Kent and Medway NHS and Social Care Partnership Trust
Job type: Permanent
Job reference: 6148443/380-EK130

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Summary


We are looking for an Administration Assistant to join our team in Thanet. Our administration offices are busy places and our clinical teams rely on our teams to provide an efficient, effective service to support them in delivering the very best care to our patients.

Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.

With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous experience of reception would be of benefit. Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients first.

We provide services for patients of all ages with various mental health conditions. Providing the very best care is something that we are passionate about and our administration teams play a crucial role in helping us to deliver this. If you're looking for a role that has real impact on the communities that we serve then look no further.

Our people are empathetic and compassionate, and understand the importance of the role that they play in the context of the broader organisation. You'll need to be professional, flexible and at ease with change. Happy working as part of a close knit team, you’ll also be able to get yourself motivated to make sure that the job gets done.

Due to the nature of our work, things can (and do) change at pace. You'll be able to take direction from your team as our priorities change and evolve.

While you may not have direct experience of working in the NHS, we’re really keen to hear from applicants who are willing and able to learn and are looking for a rewarding role within the healthcare sector.

High-quality admin services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:
• Daily opening of post, date stamping and despatch
• Managing a busy reception area
• Call handling and message taking
• Systems such as RiO
• Liaising with other internal departments
• Photocopying, scanning and uploading of documents onto client systems
• Preparation of a variety of documents and correspondence from , digital dictation or notes
• Printing information in spreadsheet or report format as required
• Likely to process confidential information
• Laminating of posters or reports
• Booking of appointments with appropriate supervision from the Administrators
• Arranging meetings and events
• Diary management, arranging interpreter services, ordering of stationery and other supplies and petty cash.

This is a full time role, working Monday to Friday 9am - 5pm. The role is based in Thanet.


This advert closes on Tuesday 16 Apr 2024

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