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31 Complaints manager jobs in West Midlands

posted in the last 30 days

Related searches: management, assistant manager, design manager, contract manager, security manager, programme manager, bid manager, credit manager, change management

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Results 1-10 of 31
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Complaints Officer x 3

  • 18 February 2026
  • Hays Specialist Recruitment - Birmingham, West Midlands, B4 6AJ
  • £20.0 to £25.0 per hour
  • Temporary
  • Full time

Your new company We are partnering with a large, well‑established organisation within the regulated housing sector to recruit an experienced Complaints Officer (internally known as a Customer Experience Officer). This is a confidential vacancy, and full ...

Security Administration Officer

  • 28 January 2026
  • Mitie - B37 7ES
  • Permanent
  • Full time

Job objectives and responsibilities The role provides management support and governance across the account, ensuring robust controls, compliance, accurate reporting, and effective operational coordination. Acting as a key link between operational teams, ...

Deputy SARC Manager - West Midlands SARC

  • 05 February 2026
  • NHS Jobs - Birmingham, B36 8GH
  • £31,103.80 per year
  • Permanent
  • Full time

We are looking for a proactive and compassionate Deputy SARC Manager to play a pivotal role in leading our multi-agency service. You'll support the SARC Manager in ensuring smooth day to day operations, high quality care, and strategic development of the ...

Complaints Officer | University Hospitals Coventry and Warwickshire NHS Trust

  • 29 January 2026
  • UHCW NHS Trust - Coventry, CV2 2DX
  • £31,049 - £37,796 per annum
  • Permanent
  • Full time

Are you looking to try a new role and a new challenge? Why not consider joining the Patient Experience Team as a Complaints Officer. We have a new position available in the Team. To work within our integrated Quality Department to ensure complaints and ...

Escalations Team Manager

  • 19 February 2026
  • Platform Housing Group - B37 7YD
  • £45,644.00 to £50,715.00 per year
  • Permanent
  • Full time

Are you an experienced complaints professional with strong leadership skills and a passion for driving service excellence? We're looking for an Escalations Team Manager to join us to set up and lead our brand new Final Stage Complaints Team. You will play a ...

Disability Confident

Team Leader

  • 12 February 2026
  • NHS Jobs - Stoke on Trent, ST4 6QG
  • £27,485.00 to £30,162.00 per year
  • Contract
  • Full time

Communicate work procedures within the team to ensure that the needs of the service have been met. To work with the Outpatients Reception Team to ensure that we achieve any internal key performance indicators. Complete Staff PDRs, training, sickness and ...

Contact Centre Manager

  • 20 February 2026
  • The Best Connection Group Limited - Tamworth, Staffordshire, B78 3HH
  • £35,000 per year
  • Permanent
  • Full time

Contact Centre Manager - Tamworth £35,000 per annum | Monday-Friday | Leadership Role The Best Connection Tamworth - Recruitment Agency Our client is currently recruiting for an experienced Contact Centre Manager to join their established operations team. ...

HR and Quality Assurance Manager

  • 05 February 2026
  • NHS Jobs - Worcester, WR1 2BS
  • £35,000.00 to £45,000.00 per year
  • Permanent
  • Full time

Human Resources & Workforce Management Lead all HR activity across the practice, including recruitment, contracts, induction and staff retention Manage recruitment processes from advertising through to onboarding, ensuring compliance with employment ...

Customer Relations & Complaints Specialist

  • 20 February 2026
  • Hairby Zindzi - Birmingham, West Midlands
  • Hybrid remote
  • Permanent
  • Full time

Hair by Zindzi is looking for a Customer Complaints Specialist who genuinely cares about delivering a great customer experience and protecting our brand reputation. What you’ll do: Be the main point of contact for customer concerns across online orders, ...

Business Support Administrator

  • 19 February 2026
  • Pinnacle Financial Planning - B96 6EW
  • £27,000 to £30,000 per year
  • On-site only
  • Permanent
  • Full time

• Use of Pinnacle’s back-office system, Intelligent Office (IO), Word, Excel, Outlook. • Ideally have experience of working with Platforms, especially Quilter, Standard Life Wrap (Abrdn) and Standard Life Elevate. • To process new and existing business and ...

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