28 permanent, Complaints manager jobs in West Midlands

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Directorate Manager Surgery

12 March 2026
NHS Jobs - Worcester, WR5 1DD
£64,455.00 to £74,896.00 per year
Permanent
Full time

PERFORMANCE To ensure that the operational performance of the Directorate is effectively managed to meet agreed objectives and targets. To work in close conjunction with the Director of Operations, Clinical Directors and Matrons to set and deliver the ...

Contact Centre Manager

18 March 2026
The Best Connection Group Limited - Tamworth, Staffordshire, B78 3HH
£35,000 per year
Permanent
Full time

Contact Centre Manager - Tamworth £35,000 per annum | Monday-Friday | Leadership Role The Best Connection Tamworth - Recruitment Agency Our client is currently recruiting for an experienced Contact Centre Manager to join their established operations team. ...

HR and Quality Assurance Manager

05 February 2026
NHS Jobs - Worcester, WR1 2BS
£35,000.00 to £45,000.00 per year
Permanent
Full time

Human Resources & Workforce Management Lead all HR activity across the practice, including recruitment, contracts, induction and staff retention Manage recruitment processes from advertising through to onboarding, ensuring compliance with employment ...

Customer Relations & Complaints Specialist

20 February 2026
Hairby Zindzi - Birmingham, West Midlands
Hybrid remote
Permanent
Full time

Hair by Zindzi is looking for a Customer Complaints Specialist who genuinely cares about delivering a great customer experience and protecting our brand reputation. What you’ll do: Be the main point of contact for customer concerns across online orders, ...

Clinic Nurse Manager

09 March 2026
NHS Jobs - Rugby, CV22 5PX
£47,810.00 to £54,710.00 per year
Permanent
Full time

Accountable for own actions in accordance with Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times. Highly developed communication skills enabling maintenance of ...

Practice Manager

19 March 2026
NHS Jobs - Birmingham, B26 3TP
£45,000.00 to £60,000.00 per year
Permanent
Full time

Job summary: The GP Practice Manager is an important senior leadership role, responsible for overseeing the administrative and operational aspects of a general medical practice. Job Responsibilities Strategic Management and Planning: Strategically lead and ...

Business Support Administrator

19 February 2026
Pinnacle Financial Planning - B96 6EW
£27,000 to £30,000 per year
On-site only
Permanent
Full time

• Use of Pinnacle’s back-office system, Intelligent Office (IO), Word, Excel, Outlook. • Ideally have experience of working with Platforms, especially Quilter, Standard Life Wrap (Abrdn) and Standard Life Elevate. • To process new and existing business and ...

15534 - Quality Assurance & Training Officer

10 March 2026
Ministry of Justice - Burton-On-Trent, Staffordshire
£29,303 to £31,061 per year
Hybrid remote
Permanent
Full time

You will be joining an established team that delivers a dedicated and specialist service for processing offender Subject Access Requests (SARs). The team ensures offenders are supported throughout their sentence and rehabilitation by providing access to the ...

Consultant In Acute Medicine | Walsall Healthcare NHS Trust

19 February 2026
Walsall Healthcare NHS Trust - WALSALL, WS2 9PS
£109,725 - £145,478 per annum
Permanent
Full time

Consultant in Acute Medicine We are currently recruiting to Consultants in Acute Medicine. The Acute care Consultant is pivotal in the department offering both clinical and team leadership. Working as part of team of Higher Specialty trainees, Middle Grades, ...

Night Shift Leader

06 March 2026
Hilton - Burton upon Trent, De13 9PD
Permanent
Full time

Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football. This unique Hilton property based outside Burton upon Trent (DE13 9PD) is the home of the 28 English Football Teams while also offering the ...