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253 permanent, Complaints manager jobs in UK

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Complaints Manager, Band 6

  • 12 February 2026
  • NHS Jobs - Gloucester, GL1 3NN
  • £38,682.00 to £46,580.00 per year
  • Permanent
  • Full time

The successful applicant will need to use active listening skills and empathy to obtain confidential information from complainants. Ensuring complaints are fully investigated and responses are comprehensive, sensitive and balanced within the agreed deadline by...

Student Conduct & Complaints Manager

  • 19 February 2026
  • The Royal College of Art - SW7 2EU
  • £49,533 to £53,609 per year
  • Hybrid remote
  • Permanent
  • Full time

At the Royal College of Art, we are committed to delivering an exceptional academic and student experience within a world-leading postgraduate art and design environment. We are seeking an experienced and confident professional to lead our student conduct, ...

Disability Confident

Complaints Manager - Unplanned Care | Milton Keynes University Hospital NHS Foundation Trust

  • 02 February 2026
  • Milton Keynes University Hospital NHS Foundation Trust - Milton Keynes, MK6 5LD
  • £38,682 - £46,580 Per annum
  • Permanent
  • Full time

Complaints Manager for Unplanned Care Department Complaints and PALS Team Band 6 £38,682 - £46,580 Per annum, pro rata if part-time Hours: 37.5 per week, all MKUH roles will be considered for flexible working The Complaints and PALS team are looking to recruit...

SERVICE DELIVERY MANAGER

  • 12 February 2026
  • NHS Jobs - London, W10 6NX
  • Negotiable
  • Permanent
  • Full time

At least three years experience working in an GP Practice administrative role Proven ability at managing a team Experience in complaints management Able to use Word/Excel/Powerpoint to a high level Experience of GP clinical software SystmOne Experience of ...

Patient and staff relations officer

  • 25 February 2026
  • NHS Jobs - Blackpool, FY4 1TJ
  • £25,000.00 to £35,000.00 per year
  • Permanent
  • Full time

Act as the first point of contact for all formal patient complaints Manage complaints from receipt to resolution in line with Highfield surgery complaints policy. Acknowledge complaints within required timescales and conduct thorough investigations. Liaise ...

Practice Manager

  • 11 February 2026
  • NHS Jobs - Southampton, SO16 4AH
  • £50,000.00 to £60,000.00 per year
  • Permanent
  • Full time

Main duties The Practice Manager is responsible for the overall day-to-day management of the practice across both sites. This includes providing leadership and line management to the non-clinical team, overseeing HR functions such as recruitment, appraisals, ...

Customer Relations Officer

  • 20 February 2026
  • AmTrust International - Nottingham
  • Income Protection Cover if you're off sick continuously for 26 weeks or more, Professional Development + Membership support, where required by the role, Support for your Continuing Career, Eligibility to participate in our annual bonus scheme, E-Learning & Development Portal, Company Days Off in Addition to Annual Leave, Private Medical Insurance, Worldwide Travel Insurance, Discounted Gym Membership
  • Hybrid remote
  • Permanent
  • Full time

We’re AmTrust International, an insurance business headquartered in London, employing more than 1900 people in 13 countries.‌ As part of a global group, we work creatively to develop bespoke insurance solutions for leading financial institutions, retailers and...

Complaints Officer / Regulatory and Compliance Officer

  • 17 February 2026
  • Essex County Council - Chelmsford, Essex, CM1 1QH
  • £26,635.00 to £31,335.00 per year
  • Permanent
  • Full time

Complaints Officer / Regulatory and Compliance Officer Permanent, Full Time £26,635.00 to £31,335.00 per annum Location: Chelmsford The Role: This role will deliver case management of complaints and escalated enquiries in line with corporate and statutory ...

Complaints and Resolutions Administrator

  • 02 February 2026
  • CarMoney - Motherwell, North Lanarkshire
  • £26,000 per year
  • On-site only
  • Permanent
  • Full time

CarMoney Eurocentral, ML1 4UF, Motherwell, North Lanarkshire 40 hours Monday to Friday 8.30-5.30pm £26k base plus bonus opportunity up to £6k Join CarMoney – one of the UK’s fastest-growing digital finance brokers We work with huge brands like AutoTrader, ...

Clinical Governance Manager | Barts Health NHS Trust

  • 29 January 2026
  • Barts Health NHS Trust - London, E11 1NR
  • £53,751 - £60,651 per annum inc
  • Permanent
  • Full time

An opportunity has arisen for a candidate to work within the WXH governance team. The post holder will support WXH in relation to the delivery of governance key performance indicators, including complaints management, duty of candour, CQC and Patient Safety ...

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