Technician Apprentice (Riviera Networks)
| Posting date: | 12 June 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £8.00 per hour |
| Hours: | Full time |
| Closing date: | 12 July 2026 |
| Location: | SS11 8YU |
| Remote working: | On-site only |
| Company: | BPP |
| Job type: | Apprenticeship |
| Job reference: |
Summary
Short Description:
Your role will be working as part of the service desk team to identify and rectify customer issues in a timely manner.
Full Description:
Monday to Friday - two shifts available 08:30 - 17:30pm or 08:00 17:00
About Company:
Riviera Networks are a market leading MSP with a well-established reputation across the IT and Telecoms industries
Your duties and responsibilities in this role will consist of:
• Resolving technical issues
• Provision of new services
• Configuration of new hardware
• Managing cloud platforms
• Engaging with our customers via the phone and email
Future Prospects:
The role offers long term security and the opportunity to progress into a permanent position.
Training Provided:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Skills Required:
• Familiar with Microsoft Office suite
• A basic understanding of computer hardware
Personal Qualities:
• Detail orientated
• Punctual
• Driven
Qualifications Required:
GCSEs grades A*-C/9-4 or equivalent - English and Maths
Your role will be working as part of the service desk team to identify and rectify customer issues in a timely manner.
Full Description:
Monday to Friday - two shifts available 08:30 - 17:30pm or 08:00 17:00
About Company:
Riviera Networks are a market leading MSP with a well-established reputation across the IT and Telecoms industries
Your duties and responsibilities in this role will consist of:
• Resolving technical issues
• Provision of new services
• Configuration of new hardware
• Managing cloud platforms
• Engaging with our customers via the phone and email
Future Prospects:
The role offers long term security and the opportunity to progress into a permanent position.
Training Provided:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Skills Required:
• Familiar with Microsoft Office suite
• A basic understanding of computer hardware
Personal Qualities:
• Detail orientated
• Punctual
• Driven
Qualifications Required:
GCSEs grades A*-C/9-4 or equivalent - English and Maths