Senior Motor Claims Handler (FNOL)
| Posting date: | 01 June 2026 |
|---|---|
| Salary: | £26,500 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 01 July 2026 |
| Location: | Bolton, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: | RDS-SMCH |
Summary
A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is looking for an experienced Senior Motor Claims Handler to join its claims team. This is a great opportunity for an established claims professional to take on more complex motor claims, support the wider team and progress with fully funded CII qualifications.
You'll manage a portfolio of FNOL (First Notification of Loss) and accidental damage motor claims end to end, including more complex cases, working with policyholders, insurers and suppliers to reach fair and timely outcomes.
What you'll be doing:
- Managing a caseload of motor claims, including more complex cases, from start to finish
- Assessing claims, reserving and progressing them towards settlement
- Supporting and mentoring less experienced handlers
- Liaising with policyholders, insurers and suppliers
- Ensuring full compliance with FCA and regulatory standards
What you'll need:
- A minimum of 2 years' motor claims experience
- Strong communication and negotiation skills
- Good attention to detail and organisation
- CII qualifications, or a willingness to complete them (fully funded)
What you'll get:
- Salary of £26,500 to £30,000 depending on experience
- Fully funded CII qualifications and structured career progression
- 25 days holiday plus bank holidays, rising with service
- Company pension, life assurance and a health cash plan
- £300 wellbeing allowance and a £1,000 employee referral scheme
- Hybrid working after probation, free parking and a friendly, supportive team
- Monday to Friday, 9am to 5pm (35 hours)
To apply, send your CV and we'll be in touch to talk through the next steps.
You'll manage a portfolio of FNOL (First Notification of Loss) and accidental damage motor claims end to end, including more complex cases, working with policyholders, insurers and suppliers to reach fair and timely outcomes.
What you'll be doing:
- Managing a caseload of motor claims, including more complex cases, from start to finish
- Assessing claims, reserving and progressing them towards settlement
- Supporting and mentoring less experienced handlers
- Liaising with policyholders, insurers and suppliers
- Ensuring full compliance with FCA and regulatory standards
What you'll need:
- A minimum of 2 years' motor claims experience
- Strong communication and negotiation skills
- Good attention to detail and organisation
- CII qualifications, or a willingness to complete them (fully funded)
What you'll get:
- Salary of £26,500 to £30,000 depending on experience
- Fully funded CII qualifications and structured career progression
- 25 days holiday plus bank holidays, rising with service
- Company pension, life assurance and a health cash plan
- £300 wellbeing allowance and a £1,000 employee referral scheme
- Hybrid working after probation, free parking and a friendly, supportive team
- Monday to Friday, 9am to 5pm (35 hours)
To apply, send your CV and we'll be in touch to talk through the next steps.