Business Support Manager - East CMHT
| Posting date: | 18 May 2026 |
|---|---|
| Salary: | £32,073.00 to £39,043.00 per year |
| Additional salary information: | £32073.00 - £39043.00 a year |
| Hours: | Full time |
| Closing date: | 01 June 2026 |
| Location: | Lichfield/Burton on Trent/Tamworth, WS13 6EE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9301-26-0693 |
Summary
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: Midlands Partnership University NHS Foundation Trust North Staffordshire Combined Healthcare NHS Trust University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. Staffordshire and Stoke-on-Trent Integrated Care Board. The Mental Health Community Teams deliver a wide range of therapies and interventions to adults across the South East Staffordshire locality. To ensure these services meet the highest standards, accurate data, robust performance monitoring, and consistent reporting are essential. We are seeking aBusiness Support Managerwho will play a pivotal role in driving data quality, performance improvement, and operational efficiency. Working closely with Operational Leads and Business Support Leads, you will manage and maintain the business support infrastructure that underpins service delivery. This includes developing and refining systems and processes to monitor performance against the TrustsKey Performance Indicators (KPIs), ensuring data integrity, and supporting informed decision-making through analytics. You will also lead and line-manage the localitys business support team, fostering a culture of accuracy, accountability, and continuous improvement. Strong leadership, advanced data skills, and the ability to translate insights into action are key to success in this role.