Housing Services Manager Operations & Strategy
| Posting date: | 14 May 2026 |
|---|---|
| Salary: | £55,747.00 to £61,086.00 per year |
| Additional salary information: | Pay Award Pending |
| Hours: | Full time |
| Closing date: | 01 June 2026 |
| Location: | Worksop, Nottinghamshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Bassetlaw District Council |
| Job type: | Permanent |
| Job reference: | REQ000626 |
Summary
Housing Services Manager – Operations & Strategy
Join us at an exciting time of change.
Bassetlaw District Council is looking for an experienced Housing Services Manager to lead a key portfolio of housing services at a pivotal time. With Local Government Reorganisation (LGR) on the horizon and a focused Housing transformation programme underway, this is a fantastic opportunity to shape how our services evolve for the future.
Reporting to the Head of Housing, you will lead Housing Operations & Strategy, covering tenancy and estate management, housing options, lettings, supported housing, tenant engagement, and customer experience. You will play a key role within the Housing Leadership Team, helping to drive forward the Council’s strategic priorities.
About you
You will be an experienced housing leader with a strong track record of delivering high-quality, compliant, and customer-focused services. You’ll bring:
Strong knowledge of housing legislation and regulation
Experience leading multi-disciplinary teams
A proven ability to drive performance and service improvement
Strong leadership, communication, and influencing skills
A balanced strategic and operational approach
What you’ll do
Lead delivery of high-quality, efficient housing services
Ensure compliance with regulatory and legislative requirements
Drive continuous improvement and innovation, including digital solutions
Strengthen tenant engagement and resident influence
Work in partnership with internal teams and external agencies
Provide clear, professional advice to Members and senior leaders
This is a fantastic opportunity to join a service with strong foundations, clear ambition, and real momentum for change.
Follow the links below to review the Job Description and Person Specification, and to discover more about the role.
If you would like further information about the role, please contact the HR Team at Human.Resources@bassetlaw.gov.uk. We will arrange for you to speak with the Head of Housing, who would be happy to provide further insight into the team, the role, and the wider culture.
What we offer
We offer a generous and flexible benefits package, including 26 days’ annual leave rising to 32 days, plus bank holidays. You’ll also benefit from membership of the Local Government Pension Scheme, a healthcare cashback plan, flexitime, and a range of additional perks to support your wellbeing and work–life balance.
To find out more about our benefits and the work of the Council, please visit our Recruitment website here.
Please note: If you are reviewing this advert on an external site, some links may not be available. For full details and to submit your application, please visit our official website.
Interested in joining our team?
Please select Apply Online to upload your CV and covering letter, highlighting your relevant experience, qualifications, skills, and achievements.
We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community. Our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage.
If you need any help with your application, contact us at Human.Resources@bassetlaw.gov.uk or call 01909 533121, we are here to support you.
Closing date: 01 June 2026
We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role.
Interview date: 12 June 2026
Join us at an exciting time of change.
Bassetlaw District Council is looking for an experienced Housing Services Manager to lead a key portfolio of housing services at a pivotal time. With Local Government Reorganisation (LGR) on the horizon and a focused Housing transformation programme underway, this is a fantastic opportunity to shape how our services evolve for the future.
Reporting to the Head of Housing, you will lead Housing Operations & Strategy, covering tenancy and estate management, housing options, lettings, supported housing, tenant engagement, and customer experience. You will play a key role within the Housing Leadership Team, helping to drive forward the Council’s strategic priorities.
About you
You will be an experienced housing leader with a strong track record of delivering high-quality, compliant, and customer-focused services. You’ll bring:
Strong knowledge of housing legislation and regulation
Experience leading multi-disciplinary teams
A proven ability to drive performance and service improvement
Strong leadership, communication, and influencing skills
A balanced strategic and operational approach
What you’ll do
Lead delivery of high-quality, efficient housing services
Ensure compliance with regulatory and legislative requirements
Drive continuous improvement and innovation, including digital solutions
Strengthen tenant engagement and resident influence
Work in partnership with internal teams and external agencies
Provide clear, professional advice to Members and senior leaders
This is a fantastic opportunity to join a service with strong foundations, clear ambition, and real momentum for change.
Follow the links below to review the Job Description and Person Specification, and to discover more about the role.
If you would like further information about the role, please contact the HR Team at Human.Resources@bassetlaw.gov.uk. We will arrange for you to speak with the Head of Housing, who would be happy to provide further insight into the team, the role, and the wider culture.
What we offer
We offer a generous and flexible benefits package, including 26 days’ annual leave rising to 32 days, plus bank holidays. You’ll also benefit from membership of the Local Government Pension Scheme, a healthcare cashback plan, flexitime, and a range of additional perks to support your wellbeing and work–life balance.
To find out more about our benefits and the work of the Council, please visit our Recruitment website here.
Please note: If you are reviewing this advert on an external site, some links may not be available. For full details and to submit your application, please visit our official website.
Interested in joining our team?
Please select Apply Online to upload your CV and covering letter, highlighting your relevant experience, qualifications, skills, and achievements.
We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community. Our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage.
If you need any help with your application, contact us at Human.Resources@bassetlaw.gov.uk or call 01909 533121, we are here to support you.
Closing date: 01 June 2026
We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role.
Interview date: 12 June 2026