Outpatients Administrator | York and Scarborough Teaching Hospitals NHS Foundation Trust

Posting date:	13 May 2026
Salary:	Not specified
Additional salary information:	£25,760 - £27,476 per annum
Hours:	Full time
Closing date:	12 June 2026
Location:	York, YO31 8HE
Company:	York Teaching Hospital NHS Foundation Trust
Job type:	Permanent
Job reference:	7798044/419-7798044-AR-CSD

Summary

Do you have a background in administration and clerical support? Are you attentive and compassionate? If so, this interesting role could be for you!

The post is based at York Teaching Hospital and the successful applicant will join a small team, providing a reception and administration service for Oncology/Haematology and Breast Services within the Magnolia Centre. We are looking for a self-disciplined and motivated individual who has good communication skills, demonstrates attention to detail and someone who enjoys a multidisciplinary working environment.

Interviews for this role will be held in person only at our Trust site, please be aware that remote interview options are not available.

Duties of the post are varied and include patient contact both at a busy frontline reception and over the telephone, together with associated clerical tasks. As you will often be the first point of contact for service users , it is imperative that you can remain calm under pressure , multi task and display impeccable customer service skills at all times.

You will need to demonstrate excellent communication/ interpersonal skills, be able to work under pressure, demonstrate self-motivation and be a team player with a wide range of varying duties.

You will take pride in your work, and always be professional, proactive and courteous. Applicants should be educated to GCSE Level C or above in Maths and English or equivalent qualification or demonstrable experience and previous receptionist experience and keyboard skills would be an advantage.



For further information on working for our Trust please visit:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits


We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension fordependants

• 27 days holiday rising to 33 days (depending on NHS Trust service)

• Agenerous relocation package of up to 30% of salary (capped at £18k)to support with relocation expensesfor hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/managerat interview stage.

• A variety of different types of paid and unpaid leave covering emergency and planned leave

• Confidential advice and support on personal, work,familyand relationship issues, 24/7, from our Employee Assistance Programme

• NHS Car Lease scheme and Cycle to Workscheme

• An extensive range of learning and development opportunities

• Discounts on restaurants, getaways, shopping, motoring,cinemaand financefrom a rangeof providers


For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.


A full description of the role is available in the attachment: job description.


Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.


Working for the Trust


Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.


Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.


As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.


Armed Forces Friendly Employer


We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promoteSaBRE- Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.



This advert closes on Wednesday 27 May 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.