Diabetes Pump Administrator | York and Scarborough Teaching Hospitals NHS Foundation Trust

Posting date:	06 May 2026
Salary:	Not specified
Additional salary information:	£28,392 - £31,157 per annum
Hours:	Full time
Closing date:	05 June 2026
Location:	York, YO31 8HE
Company:	York Teaching Hospital NHS Foundation Trust
Job type:	Permanent
Job reference:	7964496/419-7964496-DPA-MI

Summary

An exciting opportunity has arisen for a motivated, enthusiastic, and reliable individual to join the Endocrinology and Diabetes Department at York Hospital, part of York and Scarborough Teaching Hospitals NHS Foundation Trust.

We are seeking a candidate to undertake the role of Diabetes Pump Administrator. This is an excellent opportunity for the successful applicant to gain experience or further develop their knowledge within a specialist administrative role, supported by the Diabetes Specialist Nurse team and wider operational services.

Applicants must possess strong administrative and organisational skills, with the ability to work accurately and maintain high standards of data quality and confidentiality. Previous experience within an NHS setting or working with clinical systems would be advantageous.

The successful candidate will be able to work effectively under pressure, demonstrating strong organisational skills and the ability to prioritise within a busy clinical environment. A flexible, patient-centred approach is essential, along with the ability to communicate effectively and adapt to the evolving needs of the service.

This post will be based across both York and Scarborough sites, supporting services at each location as required.

If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.

To provide efficient and confidential administrative support to the Diabetes Specialist Nurse team, supporting delivery of the diabetes pump and specialist technology service across York and Scarborough Teaching Hospitals NHS Foundation Trust.

To process insulin pump and Continuous Glucose Monitoring (CGM) orders, manage consumables, liaise with suppliers, and ensure timely provision of equipment and warranty management.

To maintain accurate patient spreadsheets and databases to support service monitoring, reporting, reimbursement, and compliance with data protection standards.

To receipt and process invoices for pumps, consumables, and CGM devices in line with Trust procedures.

To input, maintain, and validate data for the National Diabetes Audit, ensuring timely submission.

To coordinate patient education and CGM training sessions, virtual and face-to-face, ensuring planning, resource availability, utilisation, and accurate records well.

To liaise with pump company representatives, Diabetes Specialist Nurses, and stakeholders to support training and equipment availability.

To act as a key point of contact for patients, staff, and external organisations, managing enquiries professionally, sensitively, and confidentially, escalating concerns appropriately.

To work collaboratively with multidisciplinary teams, prioritise workload effectively, support administrative functions, and deputise for the Band 5 Service Manager when required to maintain service continuity.

To find out more about what it is like to work for our Trust please visit the following link:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

· Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

· 27 days holiday rising to 33 days (depending on NHS Trust service)

· A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

· A variety of different types of paid and unpaid leave covering emergency and planned leave

· Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

· NHS Car Lease scheme and Cycle to Work scheme

· An extensive range of learning and development opportunities

· Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.


This advert closes on Wednesday 20 May 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.