Receptionist
| Posting date: | 11 May 2026 |
|---|---|
| Salary: | £25,100 per year |
| Hours: | Full time |
| Closing date: | 25 May 2026 |
| Location: | Kensington, West London |
| Remote working: | On-site only |
| Company: | ZAMBIA HIGH COMMISSION |
| Job type: | Permanent |
| Job reference: | Recep 1 |
Summary
The Zambia High Commission in London is looking to recruit a Receptionist to provide front-of-house services and administrative support at the Chancery.
The post holder will be responsible for managing enquiries, handling communications, and ensuring a professional public-facing service.
Job description
The Receptionist will:
-Manage incoming and outgoing telephone calls
-Respond to general enquiries at reception and by telephone
-Receive and distribute incoming mail, ensuring prompt delivery to relevant offices
-Maintain accurate records, including receipts
-Provide general administrative support as required
The role requires discretion, reliability, and the ability to handle sensitive information appropriately.
Person specification
Essential:
-Diploma in Business/Office Management or equivalent qualification
-At least 2 years’ relevant work experience
-Strong communication skills in English (written and verbal)
-Good organisational skills and attention to detail
-Ability to work independently with initiative and professionalism
Desirable:
Experience in a public-facing or diplomatic/administrative environment
Customer service or reception experience
Key skills and behaviours:
-Effective communication
-Customer service and public relations
-Professionalism and integrity
-Ability to manage competing demands
Working arrangements
Location: London (Chancery)
Working pattern: Full-time, office-based
Additional information
This role is critical in maintaining the professional image of the High Commission and ensuring the efficient operation of reception services.
The post holder will be responsible for managing enquiries, handling communications, and ensuring a professional public-facing service.
Job description
The Receptionist will:
-Manage incoming and outgoing telephone calls
-Respond to general enquiries at reception and by telephone
-Receive and distribute incoming mail, ensuring prompt delivery to relevant offices
-Maintain accurate records, including receipts
-Provide general administrative support as required
The role requires discretion, reliability, and the ability to handle sensitive information appropriately.
Person specification
Essential:
-Diploma in Business/Office Management or equivalent qualification
-At least 2 years’ relevant work experience
-Strong communication skills in English (written and verbal)
-Good organisational skills and attention to detail
-Ability to work independently with initiative and professionalism
Desirable:
Experience in a public-facing or diplomatic/administrative environment
Customer service or reception experience
Key skills and behaviours:
-Effective communication
-Customer service and public relations
-Professionalism and integrity
-Ability to manage competing demands
Working arrangements
Location: London (Chancery)
Working pattern: Full-time, office-based
Additional information
This role is critical in maintaining the professional image of the High Commission and ensuring the efficient operation of reception services.