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Receptionist

Job details
Posting date: 05 May 2026
Salary: £13.98 per hour
Additional salary information: Generous Incentive Scheme
Hours: Full time
Closing date: 04 June 2026
Location: London, London, W1U 6NF
Remote working: On-site only
Company: PPHE Hotel Group
Job type: Permanent
Job reference: req15253_1777998465

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Summary

Receptionist/Guest Host job opening at Holmes Hotel London

At Holmes Hotel London, we are all about creating stories and memories by delivering excellent and personal service to our guests.

The friendly face of the 118-bedroom Holmes Hotel, as our Guest Host, you will do more than welcome our guests. With your flair and passion for delivering exceptional service, you will ensure a memorable experience for every guest.

As our Guest Host, you will receive:

  • Salary: £13.98 per hour plus incentive
  • 30 days holiday per year - including bank holidays, increasing with years of service
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Two free meals per day - including days off if you wish to come i­n
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a Friend scheme - £750
  • BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work Scheme & free local cycling lessons
  • Travel season ticket loans *
  • 24/7 access to our Employee Assistance Programme
  • Rotas published at least two weeks in advance (if applicable)
  • Departmental productivity and service incentive schemes *
  • Uniforms provided (if applicable) & free dry cleaning
  • Annual Staff parties and events
  • Company pension plan & award-winning training

The ideal candidate for the Guest Host role will:

  • Have excellent interpersonal skills and the ability to connect with others
  • Manage requests promptly, helpfully, politely and with a caring attitude
  • Possess a good command of English and excellent communication skills
  • Share our values: Confidence, Understanding, Playful, Curious, Elegant, Easy
  • Have previous experience in a customer-facing role or as a Receptionist in the Hotel sector

Located in the heart of Marylebone, Holmes Hotel is an original and unquestionably unique boutique hotel created for curious minds. The ideal home from which to investigate the rest of the city.

Holmes. A home away from home for curious minds.

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