GP Reception/Administrator
| Posting date: | 06 May 2026 |
|---|---|
| Salary: | £12.71 to £13.00 per hour |
| Hours: | Part time |
| Closing date: | 05 June 2026 |
| Location: | L22 4RQ |
| Remote working: | On-site only |
| Company: | 30 Kingsway Surgery |
| Job type: | Permanent |
| Job reference: | GPrecept.06.05.26 |
Summary
Due to a member of the team retiring we are looking for a GP receptionist.
Hours for this post: 20 hours per week.
Job Summary
Key Responsibilities:
Greet patients and visitors in a courteous and professional manner.
Be able to cover all reception position as neccessary. Electronic processing of all workflow increasingly important
Manage patient appointments using the surgerys booking system.
Answer telephone calls promptly and handle enquiries efficiently. Directing patients based on their needs.
Registrations of new patients computer data and update patient records.
Process incoming and outgoing correspondence and messages.
Handle patient queries regarding prescriptions, referrals, and test results, directing them to appropriate clinical staff when necessary.
Maintain confidentiality and comply with data protection regulations at all times.
Support the clinical team by coordinating patient flow and managing waiting areas.
Handle administrative tasks such as filing, scanning, read coding and managing incoming post.
Assist with billing and payment processing where applicable.
Essential Skills & Qualities:
Excellent communication and interpersonal skills.
Ability to remain calm and professional in busy situations.
Strong organisational and multitasking abilities
Basic IT skills and experience with appointment booking systems
Understanding of confidentiality and patient care principles
Friendly and approachable demeanor
This list is not exhaustive and may include other duties as assigned.
Previous experience in a medical setting would be desirable but, not essential as training will be given
Basic knowledge of medical terminology is an advantage
All staff are required to comply with practice safeguarding policies.
All staff are required to complete mandatory E-learning training.
Job Types: Part-time, Permanent
Schedule:
• Monday to Friday - 8am to 6.30pm shifts
Experience:
• Providing care: 1 year (preferred)
The candidate MUST be flexible to work at very short notice due to sickness.
The candidate MUST be able to be paid extra money if working overtime, unless time in lieu is agreed with the manager. Time in lieu is capped in the workplace to make it fair to other staff.
Hours for this post: 20 hours per week.
Job Summary
Key Responsibilities:
Greet patients and visitors in a courteous and professional manner.
Be able to cover all reception position as neccessary. Electronic processing of all workflow increasingly important
Manage patient appointments using the surgerys booking system.
Answer telephone calls promptly and handle enquiries efficiently. Directing patients based on their needs.
Registrations of new patients computer data and update patient records.
Process incoming and outgoing correspondence and messages.
Handle patient queries regarding prescriptions, referrals, and test results, directing them to appropriate clinical staff when necessary.
Maintain confidentiality and comply with data protection regulations at all times.
Support the clinical team by coordinating patient flow and managing waiting areas.
Handle administrative tasks such as filing, scanning, read coding and managing incoming post.
Assist with billing and payment processing where applicable.
Essential Skills & Qualities:
Excellent communication and interpersonal skills.
Ability to remain calm and professional in busy situations.
Strong organisational and multitasking abilities
Basic IT skills and experience with appointment booking systems
Understanding of confidentiality and patient care principles
Friendly and approachable demeanor
This list is not exhaustive and may include other duties as assigned.
Previous experience in a medical setting would be desirable but, not essential as training will be given
Basic knowledge of medical terminology is an advantage
All staff are required to comply with practice safeguarding policies.
All staff are required to complete mandatory E-learning training.
Job Types: Part-time, Permanent
Schedule:
• Monday to Friday - 8am to 6.30pm shifts
Experience:
• Providing care: 1 year (preferred)
The candidate MUST be flexible to work at very short notice due to sickness.
The candidate MUST be able to be paid extra money if working overtime, unless time in lieu is agreed with the manager. Time in lieu is capped in the workplace to make it fair to other staff.