Business Manager
| Posting date: | 01 May 2026 |
|---|---|
| Salary: | £57,000 to £67,000 per year |
| Additional salary information: | £57000 - £67000 a year |
| Hours: | Full time |
| Closing date: | 28 May 2026 |
| Location: | Wakefield, WF1 4PR |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4396-26-0000 |
Summary
The Business Manager is the senior strategic and operational lead for all nonclinical functions of the practice. Working closely with the GP Partners, the post holder will take ownership of the business, financial, and operational agenda, enabling Partners to focus on delivering high quality clinical care. This is a senior, empowered role with real scope to influence, innovate, and shape the future direction of the practice. This role is a genuine leadership opportunity. You will have real autonomy, a voice in strategic decisions, and the chance to make a lasting impact on our practice, our team, and our patients. Key Responsibilities 1. Strategic Leadership & Business Development Lead the development and delivery of the practices business strategy. Identify opportunities for growth, efficiency, innovation, and sustainability. Horizon scan for local and national NHS developments, advising Partners on opportunities and risks. Support development of new models of care, partnerships, and revenue streams. Represent the practice at PCN, ICB, and wider system meetings. Drive continuous improvement in performance indicators (QOF, IIF, enhanced services). Provide clear, data driven advice to support Partner decision making. 2. Financial Management Lead responsibility for budgeting, forecasting, and financial governance. Monitor and optimise income across all NHS and non NHS revenue streams. Ensure accurate and timely claims (CQRS, PCSE, enhanced services). Prepare regular financial reports for Partners. Identify cost efficiencies and ensure value for money. Maintain strong relationships with accountants, banks, and financial partners. 3. Operational Management & Governance Oversee day to day nonclinical operations. Ensure robust systems, processes, and controls are in place. Maintain compliance with contractual, regulatory, and governance requirements (CQC, GDPR, H&S). Lead on performance monitoring, risk management, and continuous improvement. Oversee complaints, significant events, and patient safety processes. Support digital transformation, IT systems, and telephony improvements. 4. Leadership & People Provide confident, professional leadership across the organisation. Work collaboratively with Partners, clinicians, and administrative teams. Support a positive culture focused on quality, wellbeing, and continuous improvement. Act as a key liaison with external stakeholders (PCN, ICB, local providers). Support workforce planning and organisational development. Hold overall responsibility for workforce management and staff performance, ensuring effective systems for appraisal, performance management, sickness absence, and professional development are in place. 5. Change & Innovation Lead and manage change effectively, ensuring staff engagement and sustainability. Introduce modern, forward thinking approaches to systems and ways of working. Champion innovation that improves patient experience and staff satisfaction.