Retail and Online Sales Lead
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | £30,000 per year |
| Hours: | Full time |
| Closing date: | 30 May 2026 |
| Location: | Bristol, South West England |
| Remote working: | On-site only |
| Company: | Emmaus Bristol |
| Job type: | Contract |
| Job reference: |
Summary
Help people out of homelessness by joining our Social Enterprise team as our new Retail and Ebay Sales Lead. If you have experience in a busy customer-facing role, we’d love to hear from you.
About the role
In our wonderful charity shops, you will lead on all things retail including pricing, merchandising, donated stock control and brilliant customer service. Online, your ability to identify eBay-able goods, develop robust tracking systems and pack and send items to tight deadlines will help to increase sales. You’ll also bring your excellent coaching and motivation skills to support our companions, who operate our retail and online shops.
Alongside customer-facing duties, you’ll help to optimise processes and systems behind the scenes to maximise efficiency and minimise costs. You will be asked to provide figures on sales income and expenditure and contribute to quarterly management information reports. Finally, you’ll work alongside and support any volunteers in our retail and online enterprises.
About our charity
At Emmaus Bristol we provide a home, support, training and work experience to formerly homeless individuals (known at Emmaus as companions). We fund our work in part through two shops selling second hand goods, a house clearance/ furniture moving service and our eBay shop.
We are looking for an enthusiastic and dedicated new team member to work with our Reuse Manager and focus on the retail and eBay elements. Unlike many other charity shops, Emmaus Bristol’s trading is primary purpose. This means that the work-based roles provided for companions in our enterprises are a vitally important source of support in their recovery from homelessness.
If you're interested in the role but don't tick every box on the job specification, we'd still love to hear from you if you have some relevant experience and passion and energy for our cause.
Working pattern: 37.5 hours per week to be worked between 8am - 6pm, mainly Monday to Friday. This role will work alternate Saturdays with a day off in lieu the following week.
Applications: Applications must be made using the application form on the job page on our website by midnight on Sunday 31 May 2026. Please read the attached Job Pack in full before applying. Interviews will take place at our office in Stokes Croft on Wednesday 11 and Thursday 12 June
The contract for the role is until 30 June 2028.
About the role
In our wonderful charity shops, you will lead on all things retail including pricing, merchandising, donated stock control and brilliant customer service. Online, your ability to identify eBay-able goods, develop robust tracking systems and pack and send items to tight deadlines will help to increase sales. You’ll also bring your excellent coaching and motivation skills to support our companions, who operate our retail and online shops.
Alongside customer-facing duties, you’ll help to optimise processes and systems behind the scenes to maximise efficiency and minimise costs. You will be asked to provide figures on sales income and expenditure and contribute to quarterly management information reports. Finally, you’ll work alongside and support any volunteers in our retail and online enterprises.
About our charity
At Emmaus Bristol we provide a home, support, training and work experience to formerly homeless individuals (known at Emmaus as companions). We fund our work in part through two shops selling second hand goods, a house clearance/ furniture moving service and our eBay shop.
We are looking for an enthusiastic and dedicated new team member to work with our Reuse Manager and focus on the retail and eBay elements. Unlike many other charity shops, Emmaus Bristol’s trading is primary purpose. This means that the work-based roles provided for companions in our enterprises are a vitally important source of support in their recovery from homelessness.
If you're interested in the role but don't tick every box on the job specification, we'd still love to hear from you if you have some relevant experience and passion and energy for our cause.
Working pattern: 37.5 hours per week to be worked between 8am - 6pm, mainly Monday to Friday. This role will work alternate Saturdays with a day off in lieu the following week.
Applications: Applications must be made using the application form on the job page on our website by midnight on Sunday 31 May 2026. Please read the attached Job Pack in full before applying. Interviews will take place at our office in Stokes Croft on Wednesday 11 and Thursday 12 June
The contract for the role is until 30 June 2028.