Programme Manager
| Posting date: | 28 April 2026 |
|---|---|
| Salary: | £50,269 to £53,460 per year |
| Hours: | Full time |
| Closing date: | 16 May 2026 |
| Location: | Hull, HU1 1HJ |
| Remote working: | On-site only |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | JOB_POSTING-3-24 |
Summary
Hours of Work:
37
Hiring Manager:
Ben Lester
01482 613888 x3888
Join an organisation that puts people first. Where everyone has opportunities to grow, and everyone can make a difference to the lives of people in Hull.
Job Description Summary:
This is a Full Time Permanent Position.
Proposed Interview Date: 1st June 2026.
For an informal discussion about the role, please contact Ben Lester on 07725 748 301 or ben.lester@hullcc.gov.uk
Shape homes. Improve lives. Lead change across Hull.
Hull City Council is investing significantly in its housing stock – and we’re looking for an experienced Programme Manager to help us deliver ambitious planned and cyclical maintenance programmes that make a real difference to our tenants and neighbourhoods.
About the role
As a Programme Manager within our Housing Investment Service, you’ll take the lead on a diverse portfolio of planned maintenance and refurbishment projects – from concept through to completion. You’ll work closely with surveyors, contractors, stakeholders and tenants to deliver high‑quality outcomes that improve living standards and provide value for money.
You’ll be trusted to manage complex programmes valued at £6m–£10m per year, ensuring projects are delivered safely, on time and within budget, while meeting all statutory and regulatory requirements.
This role combines strategic thinking, technical expertise and strong leadership, offering genuine influence over the way housing investment is delivered across Hull.
What you’ll be doing:
• Leading the delivery of planned and cyclical maintenance programmes across council housing
• Managing multiple refurbishment and maintenance projects from inception to handover
• Acting as the main point of contact for key stakeholders, including tenants, contractors, colleagues and elected members
• Overseeing procurement, budgets, contract management and programme performance
• Ensuring full compliance with CDM Regulations and acting as Principal Designer where required
• Leading, motivating and developing a team of technical and surveying staff
• Driving continuous improvement, innovation and value for money across investment programmes
• Playing a key role in tenant consultation and engagement to support successful project delivery
About you:
We’re looking for a confident and motivated professional with a strong background in housing maintenance, refurbishment or construction project management. You’ll be comfortable leading people, managing contractors and influencing stakeholders at all levels.
You’ll bring:
• Proven experience managing complex maintenance or refurbishment programmes
• Strong commercial awareness and experience managing significant budgets
• Sound knowledge of construction health safety and CDM Regulations
• Excellent communication, negotiation and leadership skills
• A proactive, solutions‑focused approach with the resilience to manage competing priorities
• A genuine commitment to improving homes and services for residents
You’ll ideally hold an HNC/HND (or higher) in a construction‑related discipline, a recognised project management qualification (or equivalent experience), and demonstrate ongoing professional development.
ROLE AND PURPOSE
To provide effective, skilled and experienced management of projects within the Housing Investment programme, undertaking refurbishment and maintenance of the Council’s 24,000 Housing Stock making a positive impact on people’s living standards.
You will work with technical surveying resources to develop and manage from conception to completion a number of housing refurbishment/maintenance projects, contracts and programmes.
To manage projects and programmes including supporting the procurement/letting of contracts budgets, outputs with direct management of contracts/contractors to achieve agreed project objectives.
The post will focus on delivering and working within the Housing Investment Team engaging with other internal Council departments, and its key delivery partners as well as other contracting organisations.
To undertake stakeholder consultation and engagement processes throughout the duration of the projects in order to ensure successful communications with tenants and inform the successful delivery of high-quality outcomes.
PRINCIPAL ACCOUNTABILITIES:
1. Strategy -Prepare briefing papers/reports to evaluate and recommend initiatives for implementation within Housing Investment in order to maximise the potential opportunities for the planning, delivery, continuous improvement, efficiency and safety of Housing maintenance and refurbishment of our properties. To support management of procurement e.g., start to finish procurement for refurbishment or maintenance projects to council housing stock, conducting consultation, evaluating bidders against agreed criteria, and coordinating bidders through to selection. To compile and contribute detailed specifications and design briefs linking in where required with specialist designers/contractors, plus preparing feasibility plans, reports and briefing notes for strategic meetings. To ensure a robust communications strategy is in place and implemented in partnership with key stakeholders delivering consistently high-quality information in an organisationally and politically sensitive environment. To assess, advise and ensure value for money and affordability of projects throughout the programme to provide commercially viable outcomes. Research, advise and implement changes/developments in legislation, building construction, energy efficiency, best practice and equipment to remain responsive in providing a cost-effective, safe and efficient service for the Housing department and it's customers. Create and co-ordinate the production of contract documentation, contract specifications and related reports to verify that all contracts comply with Council procurement strategies and relevant legislation. Produce and monitor expenditure profiles and co-ordinate workloads with contractors and partners to monitor the efficient management of housing revenue and capital budgets and contracts.
2. Customer Focus -Act as the main point of contact on specific projects and programmes, to manage change control, contract variations or disseminate data, and specifications to keep partners and stakeholders informed and involved in progress. Appraise and determine solutions to operational, technical and design problems through discussions and negotiations with governing bodies, trade associations, manufacturers, contractors, tenants and other stake holders ensuring projects are delivered to legislative compliance requirements whilst ensuring high quality standards of service are provided and maintained. Implement the communications strategy/plan in partnership with key Stakeholders responsible for providing/delivering consistently high-quality information in an organisationally and politically sensitive environment, keeping Senior Management informed on any issues affecting the smooth implementation of the project. Play an instrumental role in ensuring effective and innovative consultation and communication involving members of the public, elected members, delivery partners, local community, tenants and internal colleagues.
3. Performance Management – To prepare and present reports on projects and programmes where required to Senior Management and/or a wide variety of other senior staff and key groups. Responsibility for the delivery of specific projects and project milestones within the programme. This includes ensuring individual project or programme work-streams are developed in sufficient detail for business cases and procurement. This will include coordinating user groups to develop and sign-off designs, value-for-money costs, planning and legal consents. Initiate and manage effective relationships with partnering contractors and key stakeholders including, tenants, tenant groups, elected members, and Council staff. Effectively manage, mitigate and clearly report project and programme risks verbally or utilising detailed written reports. Deliver project milestones through skilled intervention with work-streams and task groups taking responsibility for achievement of managed progress towards effective quality, cost and time targets by engaging other key staff and technical consultants. Undertake the role of the Principal Designer in relation to construction refurbishment projects in accordance with the requirements of the Construction, Design Management Regulations. Develop, monitor and recommend improvements for project and programme performance criteria/KPIs to provide visibility of progress against key milestones and prepare complex reports as required for presentation at Departmental Managers meetings, Area Committees, other members, contractor or public meetings.
4. Leadership – Lead and motivate a dedicated team of technical staff to provide continuous safe, professional, responsive and high quality service to housing tenants and their homes. Lead and manage required internal and external meetings, plus technical surveying resources to facilitate the successful delivery of projects Ensure effective coordination and communication between Duty Holders in relation to complying with the Construction, Design Management Regulations. Contribute to the development of departmental training plans to ensure that staff are suitability trained and accredited. Undertake all necessary staff management functions including 1:1’s and team briefs to ensure they are kept updated on any legislative, staff, contractual and technical standards changes. Act in accordance with and deputise for Senior Management as required, including representing the department in a range of environments to promote excellent investment management and high-quality delivery contracts. The post holder will also be required to act as the organisation’s competent person for health and safety and will be required to work proactively with all contractors and tenants to maintain a culture that promotes safe working practices and will further develop, monitor and implement management procedures and provide Health and Safety performance reports in relation to projects under their control.
5. Statutory Obligations – To work with key stakeholders in ensuring that the City Council fulfils its statutory responsibilities in respect to Health Safety, Fire Safety, Gas, Electrical, Legionella and Asbestos duties whilst ensuring strict adherence to the Construction, Design Management Regulations. Manage, lead, guide and advise a team of professional technical staff to enable high quality work to be consistently produced. Regularly monitor, audit and review work undertaken to verify compliance with policies, procedures and service delivery plans.
NC555.Programme Manager.docx
Compensation Grades:
GRADES 11.
Pay Ranges:
£50,269.00 - £53,460.00
Job Classifications:
3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post), OSP - Other Support Staff (School WorkForce Census)
Benefits of Working of Hull City Council:
- A competitive salary
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
- Career development and learning experiences from a range of training courses and learning methods
- Supportive and forward-thinking culture
- Great career development opportunities
Please ensure that you complete and submit your application by midnight prior to the closing date.
We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.
We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
37
Hiring Manager:
Ben Lester
01482 613888 x3888
Join an organisation that puts people first. Where everyone has opportunities to grow, and everyone can make a difference to the lives of people in Hull.
Job Description Summary:
This is a Full Time Permanent Position.
Proposed Interview Date: 1st June 2026.
For an informal discussion about the role, please contact Ben Lester on 07725 748 301 or ben.lester@hullcc.gov.uk
Shape homes. Improve lives. Lead change across Hull.
Hull City Council is investing significantly in its housing stock – and we’re looking for an experienced Programme Manager to help us deliver ambitious planned and cyclical maintenance programmes that make a real difference to our tenants and neighbourhoods.
About the role
As a Programme Manager within our Housing Investment Service, you’ll take the lead on a diverse portfolio of planned maintenance and refurbishment projects – from concept through to completion. You’ll work closely with surveyors, contractors, stakeholders and tenants to deliver high‑quality outcomes that improve living standards and provide value for money.
You’ll be trusted to manage complex programmes valued at £6m–£10m per year, ensuring projects are delivered safely, on time and within budget, while meeting all statutory and regulatory requirements.
This role combines strategic thinking, technical expertise and strong leadership, offering genuine influence over the way housing investment is delivered across Hull.
What you’ll be doing:
• Leading the delivery of planned and cyclical maintenance programmes across council housing
• Managing multiple refurbishment and maintenance projects from inception to handover
• Acting as the main point of contact for key stakeholders, including tenants, contractors, colleagues and elected members
• Overseeing procurement, budgets, contract management and programme performance
• Ensuring full compliance with CDM Regulations and acting as Principal Designer where required
• Leading, motivating and developing a team of technical and surveying staff
• Driving continuous improvement, innovation and value for money across investment programmes
• Playing a key role in tenant consultation and engagement to support successful project delivery
About you:
We’re looking for a confident and motivated professional with a strong background in housing maintenance, refurbishment or construction project management. You’ll be comfortable leading people, managing contractors and influencing stakeholders at all levels.
You’ll bring:
• Proven experience managing complex maintenance or refurbishment programmes
• Strong commercial awareness and experience managing significant budgets
• Sound knowledge of construction health safety and CDM Regulations
• Excellent communication, negotiation and leadership skills
• A proactive, solutions‑focused approach with the resilience to manage competing priorities
• A genuine commitment to improving homes and services for residents
You’ll ideally hold an HNC/HND (or higher) in a construction‑related discipline, a recognised project management qualification (or equivalent experience), and demonstrate ongoing professional development.
ROLE AND PURPOSE
To provide effective, skilled and experienced management of projects within the Housing Investment programme, undertaking refurbishment and maintenance of the Council’s 24,000 Housing Stock making a positive impact on people’s living standards.
You will work with technical surveying resources to develop and manage from conception to completion a number of housing refurbishment/maintenance projects, contracts and programmes.
To manage projects and programmes including supporting the procurement/letting of contracts budgets, outputs with direct management of contracts/contractors to achieve agreed project objectives.
The post will focus on delivering and working within the Housing Investment Team engaging with other internal Council departments, and its key delivery partners as well as other contracting organisations.
To undertake stakeholder consultation and engagement processes throughout the duration of the projects in order to ensure successful communications with tenants and inform the successful delivery of high-quality outcomes.
PRINCIPAL ACCOUNTABILITIES:
1. Strategy -Prepare briefing papers/reports to evaluate and recommend initiatives for implementation within Housing Investment in order to maximise the potential opportunities for the planning, delivery, continuous improvement, efficiency and safety of Housing maintenance and refurbishment of our properties. To support management of procurement e.g., start to finish procurement for refurbishment or maintenance projects to council housing stock, conducting consultation, evaluating bidders against agreed criteria, and coordinating bidders through to selection. To compile and contribute detailed specifications and design briefs linking in where required with specialist designers/contractors, plus preparing feasibility plans, reports and briefing notes for strategic meetings. To ensure a robust communications strategy is in place and implemented in partnership with key stakeholders delivering consistently high-quality information in an organisationally and politically sensitive environment. To assess, advise and ensure value for money and affordability of projects throughout the programme to provide commercially viable outcomes. Research, advise and implement changes/developments in legislation, building construction, energy efficiency, best practice and equipment to remain responsive in providing a cost-effective, safe and efficient service for the Housing department and it's customers. Create and co-ordinate the production of contract documentation, contract specifications and related reports to verify that all contracts comply with Council procurement strategies and relevant legislation. Produce and monitor expenditure profiles and co-ordinate workloads with contractors and partners to monitor the efficient management of housing revenue and capital budgets and contracts.
2. Customer Focus -Act as the main point of contact on specific projects and programmes, to manage change control, contract variations or disseminate data, and specifications to keep partners and stakeholders informed and involved in progress. Appraise and determine solutions to operational, technical and design problems through discussions and negotiations with governing bodies, trade associations, manufacturers, contractors, tenants and other stake holders ensuring projects are delivered to legislative compliance requirements whilst ensuring high quality standards of service are provided and maintained. Implement the communications strategy/plan in partnership with key Stakeholders responsible for providing/delivering consistently high-quality information in an organisationally and politically sensitive environment, keeping Senior Management informed on any issues affecting the smooth implementation of the project. Play an instrumental role in ensuring effective and innovative consultation and communication involving members of the public, elected members, delivery partners, local community, tenants and internal colleagues.
3. Performance Management – To prepare and present reports on projects and programmes where required to Senior Management and/or a wide variety of other senior staff and key groups. Responsibility for the delivery of specific projects and project milestones within the programme. This includes ensuring individual project or programme work-streams are developed in sufficient detail for business cases and procurement. This will include coordinating user groups to develop and sign-off designs, value-for-money costs, planning and legal consents. Initiate and manage effective relationships with partnering contractors and key stakeholders including, tenants, tenant groups, elected members, and Council staff. Effectively manage, mitigate and clearly report project and programme risks verbally or utilising detailed written reports. Deliver project milestones through skilled intervention with work-streams and task groups taking responsibility for achievement of managed progress towards effective quality, cost and time targets by engaging other key staff and technical consultants. Undertake the role of the Principal Designer in relation to construction refurbishment projects in accordance with the requirements of the Construction, Design Management Regulations. Develop, monitor and recommend improvements for project and programme performance criteria/KPIs to provide visibility of progress against key milestones and prepare complex reports as required for presentation at Departmental Managers meetings, Area Committees, other members, contractor or public meetings.
4. Leadership – Lead and motivate a dedicated team of technical staff to provide continuous safe, professional, responsive and high quality service to housing tenants and their homes. Lead and manage required internal and external meetings, plus technical surveying resources to facilitate the successful delivery of projects Ensure effective coordination and communication between Duty Holders in relation to complying with the Construction, Design Management Regulations. Contribute to the development of departmental training plans to ensure that staff are suitability trained and accredited. Undertake all necessary staff management functions including 1:1’s and team briefs to ensure they are kept updated on any legislative, staff, contractual and technical standards changes. Act in accordance with and deputise for Senior Management as required, including representing the department in a range of environments to promote excellent investment management and high-quality delivery contracts. The post holder will also be required to act as the organisation’s competent person for health and safety and will be required to work proactively with all contractors and tenants to maintain a culture that promotes safe working practices and will further develop, monitor and implement management procedures and provide Health and Safety performance reports in relation to projects under their control.
5. Statutory Obligations – To work with key stakeholders in ensuring that the City Council fulfils its statutory responsibilities in respect to Health Safety, Fire Safety, Gas, Electrical, Legionella and Asbestos duties whilst ensuring strict adherence to the Construction, Design Management Regulations. Manage, lead, guide and advise a team of professional technical staff to enable high quality work to be consistently produced. Regularly monitor, audit and review work undertaken to verify compliance with policies, procedures and service delivery plans.
NC555.Programme Manager.docx
Compensation Grades:
GRADES 11.
Pay Ranges:
£50,269.00 - £53,460.00
Job Classifications:
3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post), OSP - Other Support Staff (School WorkForce Census)
Benefits of Working of Hull City Council:
- A competitive salary
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
- Career development and learning experiences from a range of training courses and learning methods
- Supportive and forward-thinking culture
- Great career development opportunities
Please ensure that you complete and submit your application by midnight prior to the closing date.
We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.
We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.
We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.