Menu

Visitor Services Assistant - Housekeeping (Glencoe)

Job details
Posting date: 28 April 2026
Hours: Part time
Closing date: 27 May 2026
Location: Ballachulish, PH49 4HS
Remote working: On-site only
Company: HIJOBS
Job type: Contract
Job reference: 403484

Apply for this job

Summary

This is an opportunity to join the team which welcomes more than 400,000 people a year to our Glencoe Visitor Centre. High presentation standards and cleanliness are essential aspects of a great visitor experience. Youll help us maintain our reputation for both and in so doing, help our charity generate the income we need to care for this gem.

Part time position - up to 20 hours per week - fixed term until October 2026.

This varied role works closely with our Visitor Services team on a range of house-keeping duties to ensure our visitor centre and its surroundings look their best. This includes caring for the appearance and condition of our exhibition, shop, cafés, toilet facilities and behind-the-scenes areas. We’re looking for someone who is friendly and approachable, enjoys cleaning and takes pride in the presentation of their workplace. You’ll get the chance to work in an incredible location, meeting visitors from around the world and being part of a great team.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Responsible for a wide variety of housekeeping tasks on daily, weekly and monthly cycles, including:
-Ensure high presentation standards throughout the visitor centre by dusting, sweeping and
cleaning surfaces (floors, counters, windows, doors, walls and displays)
-Maintain clean and well-stocked toilet facilities for visitors to use
-Respond promptly to ad-hoc needs, especially at busy times, like helping to clear café tables or
dealing with accidental spillages
-Maintain waste disposal facilities across the site and maximise recycling levels, front and back
of-house
-Monitor condition of fixtures and fittings and report any issues to the Maintenance team

• Deliver excellent customer care to foster a friendly and inviting atmosphere for visitors.

• Minimise our impact on the environment, through efficient use of resources like water/heat/light,
sensitive use of cleaning chemicals, and sustainable waste disposal practices.

• Ensure you are clearly identifiable and appropriately dressed by wearing uniform, name badges, and
PPE as required.

• Share responsibility for the health and welfare of property staff, volunteers and visitors by adhering
to NTS Health, Safety and Environment policies and guidelines.


SCOPE OF ROLE

People Management
• Not a line manager
• Will work closely with colleagues across the visitor centre.

Financial Management
• Not a budget holder

Tools/Equipment
• Will be a frequent user of cleaning materials and tools
• Occasional user of ladders, hand tools, etc
• Occasional user of IT equipment
• Wear PPE for personal protection and the protection of property, collection items and stock.

Apply for this job