Team Administrator - Children's Continence Team | Sussex Community NHS Foundation Trust
| Posting date: | 27 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,760 - £27,476 per annum pro rata |
| Hours: | Part time |
| Closing date: | 27 May 2026 |
| Location: | LANCING, West Sussex, BN15 8UW |
| Company: | Sussex Community NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7966360/150-MT2525-CC-A |
Summary
To provide comprehensive administrative and clerical support to the Children and Young People’s Continence Team; this role demands high levels of communication and administrative skills, and the ability to work as part of a team, contributing to the overall effectiveness of the children’s continence service
To ensure workload and tasks are prioritised to enable the team to work effectively and to support the operational issues of the children’s continence team and overarching elements of the children’s continence service.
To liaise with parent/carers of children and young people with continence issues, clinical services and other departments, allied health professionals and both internal and external agencies, observing strict confidentiality and maintaining accurate records.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on thegov.uk websitebefore applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK
a) Provide administrative support to several clinical services, processing referrals, managing patient information, making appointments, writing and managing correspondence.
b) Organise and arrange Continence clinics; including planning sessions, booking clinic locations, appointment allocation and notifications.
c) Ability to use initiative to book patients into clinic slots in conjunction with waiting lists.
d) Daily use of the electronic patient record system (SystmOne).
e) Distribute patient letters from nursing notes.
f) Process / Action all post and mail.
g) Support the Team Lead(s) in maintaining staff rotas on HealthRoster and SystmOne, including booking staff bank shifts and accurately updating staff absence records, such as annual leave and sickness.
h) Support the Team Lead(S) in maintaining up to ate staff information within Business Continuity Plan, Lone Worker Details and Staff Personal Records.
i) To access the Shared Business system (SBS) to purchase stock and non-stock equipment and consumables when required, including assisting in processing of invoices for approval.
j) Maintain stationary stock for the Children’s Continence Team.
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Accredited Living Wage Employer, we ensure fair pay for all our staff
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
a) Organise and prioritise administrative workload with regard to day-to-day office management, liaising with admin colleagues to minimise delay in processing.
b) Daily operation of the Systmone computerised information system and inputting variety of patient information.
c) Ensure all data is stored at the required level of confidentiality.
d)Ensure management of clinic sessions, including planning and organising appointment allocation and notifications, clinic locations and room booking.
e) To record and maintain an accurate database with the contracted supplier for continence product provision.
f) Ability to review workload, productivity and processes within the CYP continence team and suggest ways to improve service delivery.
g) Adopt a flexible attitude to take account of changing needs of the service and respond accordingly.
h) To be proficient in the use of Microsoft Office applications, for example in maintaining Microsoft Excel spreadsheets in an accurate and professional style.
i) Organise and prioritise own workload resolving conflicting diary appointments and schedules.
This advert closes on Thursday 7 May 2026