Practice Business Manager
| Posting date: | 25 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 16 May 2026 |
| Location: | Truro, TR3 6JD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3328-26-0001 |
Summary
Job Responsibilities The Practice Business Manager is responsible for strategic, financial, operational, and human resource management. While many tasks may be delegated, ultimate responsibility remains with the Practice Business Manager. Strategic Management and Planning Monitor current affairs to identify threats and opportunities. Contribute to strategic planning and future development. Evaluate team performance and manage change. Maintain effective internal and external communication. Prepare and update the practice development plan. Assess accommodation needs and manage expansion. Participate in local commissioning activities. Targets & NHS Initiatives Manage QOF and enhanced services to optimize income. Oversee Care Quality Commission registration. Monitor incentive schemes and financial targets. Financial Management Manage budgets and maximise income. Ensure equitable resource allocation through ICB negotiation. Report on financial implications of contracts and legislation. Handle accounts, year-end figures, and liaise with accountants. Monitor cash flow, forecasts, and bank reconciliations. Manage PAYE, pensions, and financial records. Human Resources Oversee recruitment, retention, and personnel management. Ensure legal employment and appropriate staffing levels. Manage staff induction, training, and appraisals. Support staff development and resolve disputes. Maintain HR documentation and comply with employment law. Organisational Management Organise meetings and maintain protocols. Ensure premises maintenance, safety, and security. Manage procurement and insurance. Maintain disaster recovery and equipment maintenance plans. Evaluate accommodation needs. Patient Services Strategically manage patient services in line with guidelines. Ensure NHS contract compliance and monitor patient turnover. Oversee prescribing, appointments, and rotas. Monitor access and demand targets. Manage complaints and liaise with patient groups. Information Management and Technology Plan and evaluate IT systems and training. Maintain data security, backups, and disaster recovery. Liaise with ICB on IT funding and systems. Oversee website and intranet updates. Information Governance Manage staff IT access and data protection compliance. Ensure secure data sharing and FOI compliance. Maintain ICO registration. Health & Safety Promote and manage health, safety, and infection control. Ensure compliance with statutory guidelines. Conduct risk assessments and maintain cleanliness. Undertake and manage training and audits. Equality and Diversity Promote equality and respect for all individuals. Ensure non-judgmental, inclusive behavior. Personal/Professional Development Participate in performance reviews and training. Take responsibility for personal development and mentoring. Communication Communicate effectively with team, patients, and carers. Adapt communication methods to individual needs. Quality Maintain and improve quality and risk management. Reflect on performance and contribute to team effectiveness. Participate in audits and significant event reviews. Contribution to Service Implementation Apply and discuss policies and standards. Participate in audits and service development. Confidentiality Maintain strict confidentiality regarding patient, staff, and practice information in accordance with policies and data protection laws.