MER Technical Trainer
| Posting date: | 24 April 2026 |
|---|---|
| Salary: | £50,000 to £55,000 per year |
| Hours: | Full time |
| Closing date: | 24 May 2026 |
| Location: | Stevenage, SG1 2BB |
| Company: | Arcus FM Limited |
| Job type: | Permanent |
| Job reference: | 2026-8587_1777040535 |
Summary
Are you an experienced engineer with a passion for helping others grow?
Do you thrive on developing talent, shaping capability, and elevating technical standards across the industry?
If so, this is your opportunity to become a key driver of technical excellence within our organisation as we are looking for a MER Technical Trainer. Location: Stevenage / Field-Based
About the Role:
As an MER Technical Trainer, you'll play a pivotal role in delivering high-quality technical training and coaching across refrigeration and/or electrical disciplines. You'll create dynamic learning environments-both in the classroom and out in the field-equipping colleagues at all levels with the skills, behaviours, and safety mindset needed to achieve a high performing culture.
This is a hands-on role where your technical expertise, coaching ability, and commitment to safety will directly influence the capability and progression of our engineering teams.
Salary: £50,000 - £55,000 depending on qualifications and experience
Benefits: Bonus, travel allowance, pension, holidays, plus many more
- Deliver engaging technical training and coaching across refrigeration, HVAC and/or electrical disciplines.
- Create energetic learning environments and promote a robust safety-first culture.
- Support engineers in the field to embed learning, improve performance, and close skills gaps.
- Identify training needs through observation, coaching, and performance insights.
- Contribute to blended learning design, including classroom, virtual, coaching, and on-the-job training.
- Assist with technical assessments for recruitment, progression, and talent programmes.
- Support mobilisation activities and new business requirements where needed.
- Provide accurate reporting on training attendance and compliance.
- Evaluate training effectiveness and contribute to continuous improvement.
- Help manage the technical development budget and identify cost-saving opportunities.
- Use your industry knowledge to influence strategic decisions around emerging technologies and sustainable systems.
Essential:
- Recognised Trade Qualification in Electrical, HVAC or Refrigeration (minimum Level 2)
- City & Guilds 2079 (FGAS Cat 1)
- Full UK Driving Licence
Desirable:
- 18th Edition
- Test & Inspection
- CO₂ Safe Handling
- Hydrocarbon Awareness
Experience & Technical Background
Essential:
- Significant engineering experience, ideally in a retail environment
- Strong background in a relevant technical discipline
- Practical experience across a variety of Electrical, HVAC and/or Refrigeration maintenance and installation tasks
Desirable:
- Experience with refrigeration, heat pumps, and air conditioning systems
- Experience with CO₂ and Hydrocarbon refrigeration
- Understanding of control systems, PLCs, wiring diagrams, and automation
- Knowledge of sustainable energy systems
Skills & Attributes
- Excellent communication and coaching skills
- Strong IT literacy
- Ability to influence, motivate, and support engineers
- Highly organised with strong prioritisation skills
- Customer-focused mindset with a commitment to service excellence
- Flexible, proactive, and always eager to learn
- Team player who contributes to shared goals
Benefits include:
- Salary up to £55,000 per annum, depending on experience
- Up to 4% discretionary bonus scheme (subject to performance targets)
- 25 days holiday plus bank holidays
- Group personal pension with matched contributions between 4.5% and 6%
- Health Cash Plan and Life Assurance
- Discounts, vouchers and financial aid programmes
- Cycle to Work Scheme
Proud member of the Disability Confident employer scheme