Service Delivery Manager – Cancer Performance and Improvement | Barts Health NHS Trust
| Posting date: | 24 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £46,419 - £55,046 per annum inc |
| Hours: | Full time |
| Closing date: | 24 May 2026 |
| Location: | London, E1 2DR |
| Company: | Barts Health NHS Trust |
| Job type: | Permanent |
| Job reference: | 7964920/259-7844475GSS |
Summary
Service Delivery Manager - Cancer Performance & Improvement
We’re looking for a dynamic and experienced Service Delivery Manager to lead cancer performance and improvement across our Trust. You’ll be at the heart of delivering the 28-day Faster Diagnosis Standard, ensuring patients get timely, high-quality care while driving service improvements and supporting our cancer teams.
What You’ll Do
• Oversee cancer pathways, review patient progress daily, and identify diagnostic delays or gaps.
• Work with imaging and diagnostic services to ensure patients are on the right pathway.
• Line manage Pathway Navigators, supporting their development and performance.
• Analyse performance data, produce reports, and present trends to inform improvements.
• Chair PTL tracking meetings, escalate risks, and support operational decision-making.
• Lead training, awareness sessions, and stakeholder presentations on pathway performance.
• Contribute to service development, audits, and initiatives to meet national cancer standards.
About You
• Strong leadership and people management skills in a healthcare setting.
• Knowledge of cancer pathways, diagnostics, and national performance standards.
• Skilled in analysing data and using tools such as Qlik Sense.
• Collaborative, proactive, and passionate about improving patient experience.
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Why Join Us
This is a fantastic opportunity to make a real difference in cancer care. You’ll lead a dedicated team, influence service improvements, and help shape the future of cancer services in our Trust.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Please note: When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included for non-medical roles. This ensures fairness and consistency within our organization, as some of our sites fall under inner HCAS, while others are classified as outer HCAS.
This advert closes on Sunday 3 May 2026