Training Coordinator
| Posting date: | 24 April 2026 |
|---|---|
| Salary: | £27,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 08 May 2026 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | ITEC Skills & Employment |
| Job type: | Permanent |
| Job reference: |
Summary
Training Coordinator
Salary: £27,000-£30,000
Location: Itec London, EC1Y 0TW
Contract: Full-time, permanent
Working hours: Monday to Friday 9:00am to 16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
As a Training Coordinator you will provide efficient coordination of Itec commercial and Government funded courses and programmes, including timely and accurate administration, CRM recording and related internal / external communication support. This post will specifically support the commercial sales team with respect to Open Programme short courses as well as bespoke Group Training activity. Contributing to the overall efficiency and target achievement for Itec England.
Your impact:
Work closely with the Sales team, England Manager and other team members to coordinate course and programme delivery for group training and individual courses.
Responsible for managing the training inbox, responding to client enquiries, and identifying new training needs or potential opportunities to share with the relevant team members.
Act as the initial point of contact for clients and the Associate Trainer team.
Manage enquiries, schedule pre-course briefing calls, arrange course bookings, and facilitate logistics to enable the smooth running of external training courses and programmes.
Process and confirm training bookings by preparing and issuing confirmation letters and invoices, joining course links, managing and recording delegate lists, and collating post-course evaluations.
Support the Sales team in researching prospective clients, identifying new opportunities and forwarding relevant leads for follow-up.
Accountable for ensuring materials for all courses are up to date and saved accurately in the designated folders to ensure easy access, working closely with the central marketing team to maintain a course catalogue of materials.
Responsible for collating delegate feedback for all course bookings in a timely manner, identifying sales leads, inputting into the CRM system (Salesforce) and sending on to relevant team members for review and follow up.
Accountable for issuing invoices to clients and resolving any discrepancies effectively and promptly with the Finance team for accurate income tracking.
Responsible for checking supplier invoices and approving trainer invoices on a weekly basis for the England Manager.
Provide the team with course booking and delegate reports on a weekly and monthly basis.
Attend regular team meetings to plan upcoming course delivery, promotion, and related activities for commercial training programmes and relevant Government funded apprenticeships.
Build and maintain strong working relationships with clients and Associate Trainers to ensure smooth coordination and programme delivery.
Collaborate with the marketing team to promote upcoming open programme courses and provide new scheduled courses for website updates
Responsible for ensuring the CRM system is updated in a timely and accurate manner.
What are we looking for?
Essential
Experience of working in a target driven commercial environment
Experience of interacting with clients within a training or sales role
Demonstrable track record in customer service / sales
Experience and understanding of a CRM system
Excellent communicator
IT Literate
Strong analytical and numerical skills
Evidence of planning and organisational skills
What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!
Find out more.
Job Description
Find out more about working with Itec
Our Employee Ownership
Got Questions? Contact Us
Salary: £27,000-£30,000
Location: Itec London, EC1Y 0TW
Contract: Full-time, permanent
Working hours: Monday to Friday 9:00am to 16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
As a Training Coordinator you will provide efficient coordination of Itec commercial and Government funded courses and programmes, including timely and accurate administration, CRM recording and related internal / external communication support. This post will specifically support the commercial sales team with respect to Open Programme short courses as well as bespoke Group Training activity. Contributing to the overall efficiency and target achievement for Itec England.
Your impact:
Work closely with the Sales team, England Manager and other team members to coordinate course and programme delivery for group training and individual courses.
Responsible for managing the training inbox, responding to client enquiries, and identifying new training needs or potential opportunities to share with the relevant team members.
Act as the initial point of contact for clients and the Associate Trainer team.
Manage enquiries, schedule pre-course briefing calls, arrange course bookings, and facilitate logistics to enable the smooth running of external training courses and programmes.
Process and confirm training bookings by preparing and issuing confirmation letters and invoices, joining course links, managing and recording delegate lists, and collating post-course evaluations.
Support the Sales team in researching prospective clients, identifying new opportunities and forwarding relevant leads for follow-up.
Accountable for ensuring materials for all courses are up to date and saved accurately in the designated folders to ensure easy access, working closely with the central marketing team to maintain a course catalogue of materials.
Responsible for collating delegate feedback for all course bookings in a timely manner, identifying sales leads, inputting into the CRM system (Salesforce) and sending on to relevant team members for review and follow up.
Accountable for issuing invoices to clients and resolving any discrepancies effectively and promptly with the Finance team for accurate income tracking.
Responsible for checking supplier invoices and approving trainer invoices on a weekly basis for the England Manager.
Provide the team with course booking and delegate reports on a weekly and monthly basis.
Attend regular team meetings to plan upcoming course delivery, promotion, and related activities for commercial training programmes and relevant Government funded apprenticeships.
Build and maintain strong working relationships with clients and Associate Trainers to ensure smooth coordination and programme delivery.
Collaborate with the marketing team to promote upcoming open programme courses and provide new scheduled courses for website updates
Responsible for ensuring the CRM system is updated in a timely and accurate manner.
What are we looking for?
Essential
Experience of working in a target driven commercial environment
Experience of interacting with clients within a training or sales role
Demonstrable track record in customer service / sales
Experience and understanding of a CRM system
Excellent communicator
IT Literate
Strong analytical and numerical skills
Evidence of planning and organisational skills
What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!
Find out more.
Job Description
Find out more about working with Itec
Our Employee Ownership
Got Questions? Contact Us
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.