Digital Training Lead | University Hospitals of Leicester NHS Trust
| Posting date: | 23 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £49,387 - £56,515 Per annum |
| Hours: | Full time |
| Closing date: | 23 May 2026 |
| Location: | Leicester, LE3 8RA |
| Company: | University Hospitals of Leicester |
| Job type: | Permanent |
| Job reference: | 7815441/358-7815441-COR |
Summary
Do you want to make a positive difference in our digital delivery across the Group?
An exciting opportunity has arisen to join the Group Digital Division as Lead Digital Trainer in the Digital Training and Engagement Team.
We have recently developed a Groupwide Digital Service providing collaboration across University Hospitals of Leicester, Northamptonshire; Northampton General Hospital NHS Trust and Kettering General Hospital NHS Foundation Trust. Working together as a hospital group provides us with exciting opportunities to deliver benefits over and above what we could achieve as individual organisations and our approach to “do once for both” as set out in our Group Digital Strategy. In the development of our Groupwide Digital service.
The postholder will be responsible for Providing efficient, integrated and user focused training to all staff, delivering excellent customer service, supporting the team to ensure that services provided across the group are and continue to be effective, meet the clinical and business needs of the Group, and represent best value for money.
• You will manage your team’s project activity daily through work planning and prioritisation, escalating risks and issues where appropriate. You will contribute to business cases and support longer term business planning where appropriate.
• Using your specialist knowledge of training and training theory you will propose the overarching framework and content for the training strategy and will implement this in conjunction with your team.
• Using your specialist knowledge of these systems, workflows, diagnostic processes, and the learning styles of those involved, you will propose the individual training approach for each project and continuously review effectiveness throughout the project life cycle.
• Through your detailed knowledge of the Trust business processes and their delivery via the systems, you will lead on continuous improvement to training provision, recommending, and implementing improvements to training plans.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
• Training delivery and Support
• Advise clinical and admin users on the most effective, safe and efficient use of the Clinical Applications available.
• Identify, in conjunction with stakeholders, any clinical risks associated with the use of Clinical Applications and electronic patient records. Manage allocation of resources within the team to meet business and/or clinical needs.
• Working with the Test Lead, acting as an SME to support the development of testing plans based on the complex workflow and system configuration requirements to ensure the systems are fit for purpose and meet clinicians needs.
• Provide technical and professional advice regarding Clinical Applications training.
• Ensure training booking systems processes are up to date and team are following standard operating procedures.
• Develop a training prospectus and publicise training courses available.
• Understand thoroughly the current clinical information systems and the processes involved in their use across the Trust and adapt this knowledge to learning replacement and new systems introduced.
• Plan flexible training delivery methods to meet the users varying needs and time constraints.
• Develop training materials, user manuals and guidance notes for Trust information systems.
• Ensure the flexible training delivery methods to meet the users varying needs and time constraints.
• Understand thoroughly the current clinical information systems and the processes involved in their use across the Trust and adapt this knowledge to learning replacement and new systems introduced.
• Clinical Safety Management system is followed and all clinical risks are assessed in conjunction with the Clinical Safety Officer
• Using initiative to plan work to ensure effective training delivery, the post holder will resolve conflicting timescales and priorities independently and exercise judgement and discretion to resolve issues.
• You will also be required to adopt a mentor role in the development of team members to assist them in acquiring in-depth knowledge of training and training theory.
• Trouble shooting technical difficulties which impact on the clinical systems.
• Maintain existing skills and develop further levels of expertise.
• To train and provide support and guidance to staff on Microsoft Office products.
Please see job description/person specification for full details on the role.
This advert closes on Thursday 7 May 2026