Business Development Lead
| Posting date: | 23 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 May 2026 |
| Location: | Canary Wharf, East London |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 154396 |
Summary
Business Development Lead - O&P Sectors
Contract: Commercial
Location: London, E14 9SH
Hours of work: 40
Contract Type: Permanent
We are seeking a Business Development Lead to own the end-to-end sales and bid process across the Office & Production sectors, from opportunity identification through to contract award and handover.
This role plays a critical part in driving new business, organic growth and retention, while ensuring strong pipeline management, forecasting accuracy and disciplined CRM activity.
Job Description
We are looking for an experienced commercial professional to support the Divisional Director and Sector Commercial Director in delivering growth within the Office & Production sectors.
The role will contribute to sector sales strategy, define priority markets and targets, and lead cross-functional teams to develop winning commercial proposals that align with country and sector-specific commercial strategies.
Key Responsibilities
Support delivery of the top-line sales target across the Office & Production sectors
Support the development and execution of the sales strategy in line with country and sector commercial strategies
Support definition of key markets, geographies and targets in collaboration with the Sector Commercial team
Own the end-to-end sales, bidding, contract close and bid-to-operations handover process for assigned opportunities
Drive new business, organic growth and customer retention across the sector portfolio
Lead and coordinate cross-functional bid teams to develop and submit competitive commercial proposals
Ensure commercial processes, tools and CRM activity are applied consistently and effectively
Contribute to strategic sales initiatives and prioritised customer engagement activities
Professional and Personal Competencies/Qualifications
Proven experience in sales, business development or bid leadership roles
Strong track record of winning and converting complex deals end-to-end
Solid commercial acumen with the ability to balance revenue, margin and risk
Excellent stakeholder management and influencing skills across senior and operational levels
Strong communication and collaboration skills within cross-functional environments
Highly driven, competitive and results-focused mindset
Confidence using CRM systems and managing structured sales pipelines and forecasts
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Commercial
Location: London, E14 9SH
Hours of work: 40
Contract Type: Permanent
We are seeking a Business Development Lead to own the end-to-end sales and bid process across the Office & Production sectors, from opportunity identification through to contract award and handover.
This role plays a critical part in driving new business, organic growth and retention, while ensuring strong pipeline management, forecasting accuracy and disciplined CRM activity.
Job Description
We are looking for an experienced commercial professional to support the Divisional Director and Sector Commercial Director in delivering growth within the Office & Production sectors.
The role will contribute to sector sales strategy, define priority markets and targets, and lead cross-functional teams to develop winning commercial proposals that align with country and sector-specific commercial strategies.
Key Responsibilities
Support delivery of the top-line sales target across the Office & Production sectors
Support the development and execution of the sales strategy in line with country and sector commercial strategies
Support definition of key markets, geographies and targets in collaboration with the Sector Commercial team
Own the end-to-end sales, bidding, contract close and bid-to-operations handover process for assigned opportunities
Drive new business, organic growth and customer retention across the sector portfolio
Lead and coordinate cross-functional bid teams to develop and submit competitive commercial proposals
Ensure commercial processes, tools and CRM activity are applied consistently and effectively
Contribute to strategic sales initiatives and prioritised customer engagement activities
Professional and Personal Competencies/Qualifications
Proven experience in sales, business development or bid leadership roles
Strong track record of winning and converting complex deals end-to-end
Solid commercial acumen with the ability to balance revenue, margin and risk
Excellent stakeholder management and influencing skills across senior and operational levels
Strong communication and collaboration skills within cross-functional environments
Highly driven, competitive and results-focused mindset
Confidence using CRM systems and managing structured sales pipelines and forecasts
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.