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Refuse and Recycling Supervisor

Job details
Posting date: 23 April 2026
Hours: Full time
Closing date: 07 May 2026
Location: Conwy County, Wales
Remote working: On-site only
Company: Conwy County Borough Council
Job type: Permanent
Job reference: REQ007144

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Summary

Y Rôl
Yn atebol i’r Arweinydd Tîm byddwch yn cynnal goruchwyliaeth ddyddiol o’n gwasanaethau casglu gwastraff, ailgylchu a chasgliadau domestig.
Fel Goruchwyliwr byddwch yng nghanol y gwaith - gan sicrhau fod rowndiau’n cael eu cwblhau’n effeithlon, fod timau yn gweithio’n ddiogel gan ddilyn prosesau a gweithdrefnau cywir a bod safonau gwasanaeth yn parhau yn uchel.

Beth fyddwch chi ei angen
Byddwch yn dod â phrofiad, hyder ac ymagwedd ymarferol tuag at arweinyddiaeth, gan gynnwys:
• Profiad yn goruchwylio gwasanaeth rheng flaen.
• Gallu wedi’i brofi i arwain, goruchwylio ac ysgogi staff.
• Sgiliau TG hyderus, gan gynnwys systemau gweithredol a rhaglenni Microsoft.
• Dealltwriaeth gref o Iechyd a Diogelwch, gan gynnwys asesiadau risg a gweithdrefnau gweithio’n ddiogel.
• Profiad o reoli rotas a threfnu staff cyflenwi er mwyn cynnal darpariaeth gwasanaeth.
• Meddylfryd rhagweithiol o ddatrys problemau - yn barod i ymdrin â cherbydau sydd wedi torri i lawr, problemau staff a chwsmeriaid a newidiadau o ran rowndiau.
• Hyblygrwydd i weithio ar draws sawl depo pan fo angen.

Pwyntiau ychwanegol os oes gennych chi
• Brofiad o weithio yn y sector gwastraff.
• Cymwysterau mewn Codi a Symud yn Gorfforol, IOSH, neu Oruchwyliaeth (e.e. ILM) — neu barodrwydd i gyflawni hynny
• Trwydded yrru Dosbarth C (LGV)
• Cerdyn Gyrrwr CPC dilys
• Profiad yn gyrru cerbydau gwastraff a chynnal gwiriadau dyddiol ar gerbydau

Amdanoch chi
Rydych yn rhywun sy’n:
• Cyfathrebu’n hyderus - yn gallu ymgysylltu gydag unrhyw un, datrys cwynion cwsmeriaid a chadw timau’n gweithio’n dda gyda’i gilydd.
• Yn arwain drwy esiampl, gan ddangos prosesau cywir yn glir, darparu gwybodaeth a gwirio dealltwriaeth.
• Yn gwybod sut i gadw morâl yn uchel tra’n rheoli llwythau gwaith yn effeithiol a blaenoriaethu diogelwch bob amser.

• Yn mwynhau helpu eraill — gan fod gwaith tîm wir yn goruchafu!
• Yn barod i fynd i ganol pethau, hyd yn oed pan fo’r rôl yn gorfforol, yn drwm ac ar brydiau yn destun tywydd garw!

Hyd yn oed mwy o resymau i ymgeisio
• 26 diwrnod o wyliau blynyddol yn ogystal â phensiwn hael.
• Dim ond tri Dydd Sadwrn i ddal i fyny dros gyfnod y Nadolig — gan gadw Dydd Nadolig, Dydd Gŵyl San Steffan a Dydd Calan yn rhydd ar gyfer teulu, ffrindiau ac anifeiliaid anwes.
• Tâl goramser – ar gyfartaledd mae hyn yn 3 awr ychwanegol bob wythnos, ar draws y dyddiau gwaith – ychydig bach ychwanegol ar gyfer y pethau rydych yn eu mwynhau.
• Cyrsiau CPC am ddim ar gyfer gyrwyr LGV (gyda thâl goramser am fynychu ar ddydd Sadwrn).

Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Sam Bates, Rheolwr Gwastraff Cynorthwyol Casgliadau (01492 575337 / Samantha.Bates@Conwy.gov.uk)

Mae’r gallu i gyfarthrebu yn y Gymraeg yn ddymunol ar gyfer y swydd hon.


The Role
Reporting to the Team Leader, you’ll oversee the day to day supervision of our refuse, recycling, and trade collection services.
As a Supervisor, you’ll be right at the heart of the operation—making sure rounds are completed efficiently, teams work safely following correct processes and procedures, and service standards stay high.

What You’ll Need
You’ll bring experience, confidence, and a practical approach to leadership, including:
• Experience supervising a frontline service.
• Proven ability to lead, supervise, and motivate staff.
• Confident IT skills, including Microsoft programmes and operational systems.
• Strong understanding of Health & Safety, including risk assessments and safe working procedures.
• Experience managing rotas and arranging cover to maintain service delivery.
• A proactive problem solving mindset — ready to handle vehicle breakdowns, staff and customer issues, and round changes.
• Flexibility to work across multiple depots when required.

Bonus Points If You Have
• Experience working within the waste sector.
• Qualifications in Manual Handling, IOSH, or Supervision (e.g. ILM) — or willingness to achieve these
• A C Class (LGV) driving licence
• A valid Driver CPC card
• Experience driving waste vehicles and carrying out daily vehicle checks

About You
You’re someone who:
• Communicates confidently — able to engage with anyone, resolve customer complaints, and keep teams working well together.
• Leads by example, clearly demonstrating correct processes, providing information and checking understanding.
• Knows how to keep morale high while managing workloads effectively and prioritising safety at all times.

• Enjoys helping others — because teamwork really does make the dream work!
• Willing to get stuck in, even when the role is physical, demanding, and at times subject to horrible weather!

Even More Reasons to Apply
• 26 days annual leave plus a generous pension.
• Only three Saturday catch up days over the festive period — keeping Christmas Day, Boxing Day, and New Year’s Day free for family, friends, and pets.
• Paid overtime – on average this is an extra 3 hours each week, spread across the working days – a little extra for the things you enjoy.
• Free CPC courses for LGV drivers (with overtime paid for Saturday attendance).

Manager details for informal discussion: Sam Bates, Assistant Waste Manager Collections (01492 575337 / Samantha.Bates@Conwy.gov.uk)

The ability to communicate in Welsh is desirable for this post.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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