Move on Officer
| Posting date: | 22 April 2026 |
|---|---|
| Salary: | £30,001.00 to £40,000.00 per year |
| Additional salary information: | Grade 5 (SCP 17-22) £31,022 - £33,699 |
| Hours: | Part time |
| Closing date: | 05 May 2026 |
| Location: | Sunderland, SR1 3AA |
| Company: | Sunderland City Council |
| Job type: | Contract |
| Job reference: | 294145 |
Summary
Fixed Term Post until 31/03/2028
Are you passionate about making a real difference to people experiencing homelessness? Do you thrive in a role where every day brings new challenges and the opportunity to support vulnerable individuals into safe, sustainable accommodation? If so, weandrsquo;d love to hear from you.
u About the Role /u
We are seeking a proactive and compassionate Move On Officer to join our Housing Options Team. In this vital role, you will support customers living in temporary, emergency, or short-term accommodation, including placements within the Supported Housing Improvement Programme (SHIP), to move into settled and suitable long-term housing.
You will provide clear advice, tailored support, and realistic expectations around housing options across supported, social, and private rented sectors. Working collaboratively with colleagues, accommodation providers, and partner agencies, you will help vulnerable individuals, many with multiple and complex needs, navigate their journey towards independent living.
The role will require you:
To visit customers in their accommodation to offer housing advice, practical support, guidance, and interventions that assist their move on
Assist with meeting actions on Personalised Housing Plans
Liaise with internal teams, external agencies, and support providers to ensure customers receive the right interventions at the right time.
Advocate on behalf of customers to access appropriate services including substance misuse support, mental health services, debt advice, benefits, and more.
Building strong relationships with social landlords, private landlords, and supported accommodation providers to broaden move-on opportunities.
We are looking for people with:
Experience of working with vulnerable people, ideally within housing, homelessness, or support setting.
Strong case management skills with the ability to prioritise, problem-solve, and work proactively.
Excellent communication and negotiation abilities.
Confidence working both independently and as part of a team.
Knowledge of housing, homelessness andamp; supported housing legislation
Compassion, resilience, and a commitment to helping people achieve positive outcomes.
This is a rewarding opportunity to directly impact lives and help shape better housing outcomes for people who need it most. Youandrsquo;ll be part of a dedicated, supportive team working to improve housing solutions across the city.
This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk
andnbsp;
Please note that CVs are not accepted.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
andnbsp;
Are you passionate about making a real difference to people experiencing homelessness? Do you thrive in a role where every day brings new challenges and the opportunity to support vulnerable individuals into safe, sustainable accommodation? If so, weandrsquo;d love to hear from you.
u About the Role /u
We are seeking a proactive and compassionate Move On Officer to join our Housing Options Team. In this vital role, you will support customers living in temporary, emergency, or short-term accommodation, including placements within the Supported Housing Improvement Programme (SHIP), to move into settled and suitable long-term housing.
You will provide clear advice, tailored support, and realistic expectations around housing options across supported, social, and private rented sectors. Working collaboratively with colleagues, accommodation providers, and partner agencies, you will help vulnerable individuals, many with multiple and complex needs, navigate their journey towards independent living.
The role will require you:
To visit customers in their accommodation to offer housing advice, practical support, guidance, and interventions that assist their move on
Assist with meeting actions on Personalised Housing Plans
Liaise with internal teams, external agencies, and support providers to ensure customers receive the right interventions at the right time.
Advocate on behalf of customers to access appropriate services including substance misuse support, mental health services, debt advice, benefits, and more.
Building strong relationships with social landlords, private landlords, and supported accommodation providers to broaden move-on opportunities.
We are looking for people with:
Experience of working with vulnerable people, ideally within housing, homelessness, or support setting.
Strong case management skills with the ability to prioritise, problem-solve, and work proactively.
Excellent communication and negotiation abilities.
Confidence working both independently and as part of a team.
Knowledge of housing, homelessness andamp; supported housing legislation
Compassion, resilience, and a commitment to helping people achieve positive outcomes.
This is a rewarding opportunity to directly impact lives and help shape better housing outcomes for people who need it most. Youandrsquo;ll be part of a dedicated, supportive team working to improve housing solutions across the city.
This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.
Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk
andnbsp;
Please note that CVs are not accepted.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.
andnbsp;
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.