Assistant Service Manager
| Posting date: | 22 April 2026 |
|---|---|
| Salary: | £26,768 per year |
| Hours: | Full time |
| Closing date: | 22 May 2026 |
| Location: | Omagh, Northern Ireland, BT78 |
| Company: | Mencap |
| Job type: | Permanent |
| Job reference: | 59754405 |
Summary
We have exciting opportunities an Assistant Service Manager to join our team in our Omagh Supported Living Service.
You will generally be working Monday to Friday 9-5pm but you may be required to help out in the service occasionally on an evening or weekend.
In addition to undertaking managerial tasks you will also work alongside support workers and act as a role model, demonstrating good practice to other members of the team.
You must have experience working in the care sector with people with learning disability/autism and/or behaviours that challenge. You will be supported by specialist bespoke training in advance to fully meet the needs of the people we support.
This role will include:
- Supporting and developing the staff team to provide the best service.
- Supporting the team to be compliant in their induction and training.
- Undertaking effective supervisions for team members.
- Review support plans and risk assessments, attend reviews, liaise with professionals and family.
- Use electronic systems and recording.
You should be competent in using IT and have a full UK driver’s licence and access to a car. Consideration will be given to alternative forms of transport, should the applicant be unable to meet this criteria due to a disability.
Candidates that hold, are working towards or willing to complete Health and https://mencaphm.eploy.net/popups/displayfile.aspx?StoredFilePathID=_zSYVQ0CpsFTGr9kazbBxQSocial Care QCF Level 3 is a shortlisting criteria that may be used if there is a high volume of applications.
Strong leadership is key to the success of our services. We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further - the Assistant Service Manager Induction will be offered. You will also receive training in using Officebase, The Managers assurance tool, finance processes and other management training provided by Learning & Development.
Job ID: 35979
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!
https://jobs.mencap.org.uk/benefits.aspx
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carer’s. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
- Everyone is expected to treat people well and make Mencap an inclusive organisation.
- Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
- Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Proud member of the Disability Confident employer scheme