Trainee Practice Manager

Posting date:	22 April 2026
Salary:	£28,077.39 per year
Additional salary information:	£28077.39 a year
Hours:	Full time
Closing date:	08 May 2026
Location:	St. Helens, WA11 8AZ
Company:	NHS Jobs
Job type:	Permanent
Job reference:	A5414-26-0000

Summary

Job title Trainee Practice Manager Line manager Senior Partner Accountable to The Partners Hours per week 30 Job summary The post-holder is a Trainee Practice Manager. Reporting to the current practice Manager and the partners, this role is to lead in the management and coordination of all aspects of organisation functionality, motivating and managing staff, optimising efficiency and financial performance, and ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment. The Practice Manager is the lead in managing governance and is the focal point for external organisations and inspections, including the regulator. Through innovative ways of working, lead the team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensure the organisation complies with UK legislation and both NHS and CQC regulations. The post-holder is an instrumental member of the general practice team. Primary key responsibilities The following are the core responsibilities of the Trainee Practice Manager in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a. Oversee the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities b. Provide leadership and guidance to all staff ensuring that they always adhere to policy and procedure c. Functional management of all salaried clinical and administrative staff d. Assist with the management for recruitment, including pre-employment checks and induction training, including those staff not directly employed by the practice e. Consider staff planning and develop, implement and embed an effective succession plan f. Assist with the management an effective staff appraisal process, and undertake appraisals for those they line manage g. Assist with the management of an effective system for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare h. Maintain an effective overview of and ensure compliance with HR legislation i. Ensure all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively j. Implement and embed an effective practice and staff development plan for all staff (clinical and administrative) whilst maintaining a robust training record k. Review and regularly update job descriptions and person specifications, ensuring all staff are legally and gainfully employed l. Manage the financial elements of the organisation, including budgets, bank accounts, accounting systems, petty cash, etc., seeking to maximise income and reduce expenditure in conjunction with the partners m. With support from the Practice Manager and the Partners, manage the financial elements of the organisation whilst seeking to maximise income and reduce expenditure n. Assist with effective liaison with the accountant, overseeing organisation accounts, ensuring year-end figures are presented o. Guide the team to reach QOF targets (supported by the nursing and administrative leads) p. Ensure the organisation has appropriate insurance cover q. Manage the procurement of organisation equipment, supplies and services r. Manage contracts for services, i.e., cleaning, gardening, window cleaning, etc. s. Be the key liaison with the PCN, the PCN Manager and any ARRS staff who provide a supporting service at the organisation t. Assist with the Development, implement and embed an efficient business resilience plan (BRP) u. Implement systems to ensure compliance with CQC regulations and standards v. Lead the management of the clinical system, ensuring compliance with DPA18 and UK GDPR w. Monitor and disseminate information on safety alerts and other pertinent information x. Oversee the response to and resolution of all local IT issues y. Actively encourage and promote the use of patient online services z. Update and act as the focal point for the practice website and social media sites aa. Market the practice appropriately to ensure patient population is stable or increasing bb. Ensure staff implement the practice-wide approach to the management of all patient services matters cc. Identify and deliver team training where required dd. Manage the premises, including health and safety aspects, and undertake risk assessments, staff awareness and mandatory risk-management training ee. Support the management team in the compilation of practice reports and the practice development plan ff. Manage the patient complaints process and ensure that staff are fully conversant with the complaints procedure gg. Be an instrumental member of the general practice team hh. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children ii. Undertake all mandatory training and induction programmes jj. Be the leader for the spectrum of clinical governance kk. Maintain a clean, tidy, effective working area always ll. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed Wider responsibilities In addition to the primary responsibilities, the Assistant Practice Manager has the following wider responsibilities: a. Deputise for the Partners at internal and external meetings b. Act as the primary point of contact for NHSE, ICB, PCN, community services, suppliers and other external stakeholders c. Oversee the submission of reports for QOF, enhanced services and other reporting requirements d. Brief clinicians on performance levels, advising actions to ensure high achievement across all QOF areas e. Oversee the management of the Patient Participation Group f. Attend any external meetings pertinent to this role g. Support and participate in shared learning