Information Governance Officer

Posting date:	21 April 2026
Salary:	£24,307.00 to £27,097.00 per year
Additional salary information:	£24307.00 - £27097.00 a year
Hours:	Full time
Closing date:	06 May 2026
Location:	Grimsby, DN31 1SY
Company:	NHS Jobs
Job type:	Permanent
Job reference:	U0047-26-0006

Summary

JOB PURPOSE To provide operational support to the Information Governance (IG) function within Adult Social Care, ensuring effective compliance with UK GDPR, the Data Protection Act 2018 and associated legislation. The post holder will manage information rights requests, support the handling of information governance incidents, maintain accurate IG records, and provide routine advice and guidance to services, contributing to a culture of good information handling and continuous compliance through the organisations Information Governance Management Framework (IGMF). PRINCIPAL DUTIES & REPONSIBILITES Information Governance Inclusive of, but not limited to: Manage incoming requests for information and requests to exercise information rights, including Subject Access Requests, ensuring statutory timescales are met. Act as a first point of contact for routine Information Governance queries from colleagues, partner organisations and members of the public. Liaise with individuals, family members and representatives regarding information requests,providing clear and timely communication. Co-ordinate the retrieval of information from internal teams and systems, monitoring responses to ensure accuracy and timeliness. Process and prepare responses to information rights requests, including redaction and application of exemptions, in line with legislation, policy and guidance, escalating complex or highrisk cases as required. Maintain accurate Information Governance records, including logs of information rights requests, disclosures and personal data breaches. Support the management of personal data breaches and information governance incidents, including initial assessment, evidence gathering, and administrative coordination, under the direction of senior IG staff. Make routine operational decisions relating to Information Governance activity within agreed policies and procedures, escalating complex, novel or highrisk matters appropriately. Support the maintenance and accuracy of Information Asset Registers, Records of Processing Activities (ROPA) and other key compliance documents. Assist with the application of corporate and statutory retention schedules, including advising internal teams on secure disposal of records. Support the completion and coordination of Data Protection Impact Assessments (DPIAs), including advising on process and documentation, tracking progress, and escalating highrisk or complex assessments to senior Information Governance staff. Support Information Governance audits, spot checks and assurance exercises, including collation of evidence and tracking of agreed actions. Assist with monitoring compliance with Information Governance requirements and escalate emerging risks, trends or noncompliance in line with organisational procedures. Support the delivery of Information Governance training and awareness activities, including new starter inductions, promoting good informationhandling practice and a culture of confidentiality and compliance. Contribute to the ongoing development, implementation and review of Information Governance policies, procedures and guidance relating to Adult Social Care. Support the collection of evidence and operational activity required for the NHS Data Security and Protection Toolkit submission, as applicable to Adult Social Care. Provide general administrative support to the Information Governance and wider corporate functions as required. Deputising / Cover Arrangements In the absence of the Information Governance Manager/ Data Protection Officer, provide interim operational advice and support to the organisation on routine data protection and information governance matters, in line with agreed policies and guidance. Escalate complex, highrisk or novel issues to the Data Protection Officer or appropriate senior staff member as soon as practicable. Supervisory Responsibilities Act as a mentor and first point of contact for junior Information Governance staff, providing guidance, qualitychecking work and supporting development, escalating issues through appropriate management channels. Information Systems Support the creation and maintenance of spreadsheets, logs and databases used for monitoring, reporting and assurance purposes.Assist with data quality checks and performance reporting in relation to Information Governance activity. Adult Social Care Develop and maintain an understanding of Adult Social Care services, legislation and working practices, including engagement with operational teams to support effective Information Governance compliance