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Business Support Officer

Job details
Posting date: 28 April 2026
Salary: £25,989 per year
Hours: Full time
Closing date: 06 May 2026
Location: Grimsby, North East Lincolnshire
Remote working: Hybrid - work remotely up to 1 day per week
Company: North East Lincolnshire Council
Job type: Contract
Job reference: NELC400000604

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Summary

Are you passionate about delivering essential business support services across North East Lincolnshire?


We are seeking dedicated individuals to join our central business support team. We have two vacancies available, 1x Fulltime fixed term contract until March 2027 for maternity cover and1x 18.5 Hour part time permanent. Our ideal candidates are committed to upholding the highest standards for our customers, both within the organisation and externally.


If this sounds like you and you want to make a difference, apply now!




Our Vision: 


A Centre of Excellence for Business Support, delivering a professional, high-quality service that is both visible and flexible for our customers. 





Our Mission 


To work collaboratively with our stakeholders to provide a resilient, respected, customer focused service. 





Our Objectives: 


Provide high quality services to our customers. 

Support our staff to achieve their full potential within their chosen career pathway. 

Clear responsibilities and expectations between Business Support and our customers 

Implement performance management arrangements. 
Promote our service and network to identify and secure new opportunities. 



What will your day look like?


Our Business Support Officers are the essential pillars that support the day-to-day operations. They handle a variety of tasks, including Customer service, processing financial transactions such as invoices, raising orders, budget reconciliation, reception responsibilities and minuting meetings. Their contributions are pivotal to the efficient and seamless operation of our services. The nature of the work is diverse and dynamic, establishing the foundation for critical services throughout the organisation. 





Who are we looking for?


We are expanding our teams across various services and are excited to connect with individuals who share our enthusiasm for contributing to this growth. If you’re passionate about making an impact, we’d love to hear from you! This role involves supporting a large, dynamic team and offers the opportunity to work in various offices. You'll be providing vital support to a range of services.




Why Join us?


Be part of a team that truly makes a difference across North East Lincolnshire. As a Business Support Officer, you’ll play a vital role in delivering high-quality services that keep our organisation running smoothly. We offer:

Impactful Work – Your contribution supports essential services..
Career Growth – Opportunities to develop your skills and progress within a Centre of Excellence for Business Support.
Dynamic Environment – No two days are the same; enjoy a varied and evolving role.
Supportive Culture – Work collaboratively with a dedicated team that values professionalism and flexibility.
This position will require you to work with sensitive and confidential information. 

Applicants will work on a blended role profile where there could be a mixture of home/office-based working and may be asked to work from different sites – this will be dependent on the needs of the services we support. 

Join us and help shape a service that is respected, resilient, and customer-focused.

For more information, please refer to the attached guidance and role profile. If you would like an informal discussion, please contact Insidebusinesssupport@Nelincs.gov.uk


Key Information 

Advert Closing Date: Wednesday 6th May 2026

We aim to Interview Candidates: Thursday 14th and Friday 15th May 2026.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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