Strategic Relationships Manager - Government Services
| Posting date: | 20 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive plus bonus |
| Hours: | Full time |
| Closing date: | 20 May 2026 |
| Location: | remote |
| Company: | Impact Futures |
| Job type: | Permanent |
| Job reference: | 249 |
Summary
Job Advert
Are you an strategic and experienced Account / Relationship Manager?
Do you have a passion for finding solutions and developing partnerships?
Impact Futures Group have an exciting opportunity for you to join our Commercial team as Strategic Relationship Manager -
Government Services.
This is a field-based role, it will require national travel to strategically deliver the level of service required for our largest
clients. You must have full access to a vehicle and a clean driving licence. The closing date for applications in Monday 27th
April.
The Role
As a highly experienced and strategic account/relationship manager in the apprenticeship sector, you will have a natural flare for
developing partnerships, meeting high expectations and identifying opportunity for growth. You will use your own initiative and a
proactive approach to embedding our full portfolio across the clients you work with.
This is an exciting and highly rewarding role for the right candidate; you will position Impact Futures as an extension to your
client’s business, this requires a strong presence built upon solid foundations of trust, underpinned by your sector knowledge and
the strategies you will influence, develop and implement.
The role demands a candidate who is highly ambitious, solution focussed, who can collaborate with internal and external
stakeholders at all levels and who has a proven track record of working within a fast-paced environment whilst setting and
achieving high results.
The role will involve:
- Being responsible for managing and developing a small volume of large accounts. Success will be measured by growth (revenue) and
the integration of new concepts and initiatives by you, embedding our full portfolio across each client’s business
- Having a clear and precise TNA/Business Plan for each client, underpinning the delivery of your account strategy, including
effective marketing and activity campaigns – aligned to the client’s business plan/strategy and delivered within budget
- Conducting monthly F2F employer review meeting, complete with agenda, meeting pack and detailed follow up minutes and actions
(shared within 48hrs of meeting)
- Maintaining a strong commercial awareness of the training and education sector, including funding streams, apprenticeship
standards and governing bodies (Ofsted, ESFA etc), taking full ownership for your own CPD
You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and
supportive environment in an organisation with a strong focus on people and culture.
Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we’re a friendly bunch!
The Benefits
- Bonus scheme
- 25 days holiday plus public and bank holidays
- 3 additional days of paid leave for Christmas Shut down
- Buy an additional 5 days annual leave
- Birthday day off
- Volunteer day
- Wellbeing day
- Enhanced Sick Pay
- BUPA Healthcare Cashback plan
- Enhanced Maternity paid leave
- Enhanced Paternity paid leave
- Grandparent paid leave
- Bereavement paid leave
- Life Assurance
- Refer a friend bonus £1,000
- Electric car vehicle scheme
- 3% pension contribution using pension provider NEST
- Shopping discount & cash back platform
- Employee Financial Wellbeing support
- Employee Assistance Helpline
- Company events and social gatherings
- Appreciation gifts
About You
- Significant and proven background in relationship/account management within the apprenticeship sector, with a solid history of
meeting and exceeding high value targets.
- Experience of developing and presenting solutions made bespoke to a client’s needs through a consultative approach.
- A proven background in generating business via a variety of proactive, innovative methods inclusive of networking and leveraging
and extending existing networks.
- Product, service and sector knowledge: Understand the nature of your sector and the likely forthcoming changes to it. Understand
the legal, regulatory and ethical frameworks relating to the education and training sector.
- Customer knowledge: Know how to analyse the macro and micro environment of individual customers. Understand the challenges and
motivations of your customers and the internal and external factors that impact their decisions. Understand expectations of what
constitutes a high-quality customer experience.
Desirable:
- Solution Development: Use customer insight/requirements underpinned by an excellent level of portfolio and product knowledge.
Analyse and create innovative solutions and propositions that deliver tangible business benefits to customers.
About Us
- Impact Futures Group is one of the UK’s largest independently owned training providers, delivering apprenticeships and
vocational qualifications.
- Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our
continual operational evolution to ensure our learners receive an outstanding learning journey
- We are the 23rd best large employer in the UK and the 6th best education provider.
- We have been awarded a prestigious 2-star accreditation for been an outstanding company to work for
- We are an Equal Opportunities employer and welcome applications from all suitability qualified persons regardless of their race,
disability, religion/belief, sexual orientation or age
- We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required
for this role
Are you an strategic and experienced Account / Relationship Manager?
Do you have a passion for finding solutions and developing partnerships?
Impact Futures Group have an exciting opportunity for you to join our Commercial team as Strategic Relationship Manager -
Government Services.
This is a field-based role, it will require national travel to strategically deliver the level of service required for our largest
clients. You must have full access to a vehicle and a clean driving licence. The closing date for applications in Monday 27th
April.
The Role
As a highly experienced and strategic account/relationship manager in the apprenticeship sector, you will have a natural flare for
developing partnerships, meeting high expectations and identifying opportunity for growth. You will use your own initiative and a
proactive approach to embedding our full portfolio across the clients you work with.
This is an exciting and highly rewarding role for the right candidate; you will position Impact Futures as an extension to your
client’s business, this requires a strong presence built upon solid foundations of trust, underpinned by your sector knowledge and
the strategies you will influence, develop and implement.
The role demands a candidate who is highly ambitious, solution focussed, who can collaborate with internal and external
stakeholders at all levels and who has a proven track record of working within a fast-paced environment whilst setting and
achieving high results.
The role will involve:
- Being responsible for managing and developing a small volume of large accounts. Success will be measured by growth (revenue) and
the integration of new concepts and initiatives by you, embedding our full portfolio across each client’s business
- Having a clear and precise TNA/Business Plan for each client, underpinning the delivery of your account strategy, including
effective marketing and activity campaigns – aligned to the client’s business plan/strategy and delivered within budget
- Conducting monthly F2F employer review meeting, complete with agenda, meeting pack and detailed follow up minutes and actions
(shared within 48hrs of meeting)
- Maintaining a strong commercial awareness of the training and education sector, including funding streams, apprenticeship
standards and governing bodies (Ofsted, ESFA etc), taking full ownership for your own CPD
You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and
supportive environment in an organisation with a strong focus on people and culture.
Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we’re a friendly bunch!
The Benefits
- Bonus scheme
- 25 days holiday plus public and bank holidays
- 3 additional days of paid leave for Christmas Shut down
- Buy an additional 5 days annual leave
- Birthday day off
- Volunteer day
- Wellbeing day
- Enhanced Sick Pay
- BUPA Healthcare Cashback plan
- Enhanced Maternity paid leave
- Enhanced Paternity paid leave
- Grandparent paid leave
- Bereavement paid leave
- Life Assurance
- Refer a friend bonus £1,000
- Electric car vehicle scheme
- 3% pension contribution using pension provider NEST
- Shopping discount & cash back platform
- Employee Financial Wellbeing support
- Employee Assistance Helpline
- Company events and social gatherings
- Appreciation gifts
About You
- Significant and proven background in relationship/account management within the apprenticeship sector, with a solid history of
meeting and exceeding high value targets.
- Experience of developing and presenting solutions made bespoke to a client’s needs through a consultative approach.
- A proven background in generating business via a variety of proactive, innovative methods inclusive of networking and leveraging
and extending existing networks.
- Product, service and sector knowledge: Understand the nature of your sector and the likely forthcoming changes to it. Understand
the legal, regulatory and ethical frameworks relating to the education and training sector.
- Customer knowledge: Know how to analyse the macro and micro environment of individual customers. Understand the challenges and
motivations of your customers and the internal and external factors that impact their decisions. Understand expectations of what
constitutes a high-quality customer experience.
Desirable:
- Solution Development: Use customer insight/requirements underpinned by an excellent level of portfolio and product knowledge.
Analyse and create innovative solutions and propositions that deliver tangible business benefits to customers.
About Us
- Impact Futures Group is one of the UK’s largest independently owned training providers, delivering apprenticeships and
vocational qualifications.
- Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our
continual operational evolution to ensure our learners receive an outstanding learning journey
- We are the 23rd best large employer in the UK and the 6th best education provider.
- We have been awarded a prestigious 2-star accreditation for been an outstanding company to work for
- We are an Equal Opportunities employer and welcome applications from all suitability qualified persons regardless of their race,
disability, religion/belief, sexual orientation or age
- We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required
for this role
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.