Delivery Manager – OPS360
| Posting date: | 09 April 2026 |
|---|---|
| Salary: | £35,000 per year |
| Hours: | Full time |
| Closing date: | 09 May 2026 |
| Location: | Nottingham, Nottinghamshire |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | Delisys Technologies Ltd |
| Job type: | Permanent |
| Job reference: | DLS-OPS-21 |
Summary
We are looking for a Delivery Manager to oversee the smooth delivery and support of the OPS360 platform(https://ops360.net).
In this role, you will manage day-to-day operations, ensure services run efficiently, and work closely with customers, developers, and support teams to deliver a high-quality experience.
Key Responsibilities
Manage daily service delivery and operations for OPS360
Ensure incidents, problems, and changes are handled effectively
Monitor SLAs, KPIs, and overall service performance
Work with customers and stakeholders to resolve issues and improve service
Coordinate with development and support teams for smooth delivery
Use tools like ServiceNow / Jira to track and manage work
Drive process improvements and automation where possible
Support team performance and collaboration
Skills & Experience
Experience in IT service delivery or operations management
Good understanding of incident, problem, and change management
Familiar with ITSM tools (ServiceNow, Jira, etc.)
Strong communication and stakeholder management skills
Ability to manage teams and priorities effectively
In this role, you will manage day-to-day operations, ensure services run efficiently, and work closely with customers, developers, and support teams to deliver a high-quality experience.
Key Responsibilities
Manage daily service delivery and operations for OPS360
Ensure incidents, problems, and changes are handled effectively
Monitor SLAs, KPIs, and overall service performance
Work with customers and stakeholders to resolve issues and improve service
Coordinate with development and support teams for smooth delivery
Use tools like ServiceNow / Jira to track and manage work
Drive process improvements and automation where possible
Support team performance and collaboration
Skills & Experience
Experience in IT service delivery or operations management
Good understanding of incident, problem, and change management
Familiar with ITSM tools (ServiceNow, Jira, etc.)
Strong communication and stakeholder management skills
Ability to manage teams and priorities effectively